Customer Experience Manager
3 days ago
"Client Experience Manager"
Onsite - close to Oxford Street
Salary c£50k
Monday to Friday 40 hour shift between 7am and 9pm - some flexibility on this.
'Service Office' sector
We are excited to announce an exceptional opportunity for a 'Client Experience Manager' at a prestigious and iconic location in London's West End. As the 'Client Experience Manager', you will lead a team dedicated to delivering an outstanding client experience, setting industry standards, and driving client retention and revenue growth.
Key Responsibilities of the 'Client Experience Manager':
- Lead and manage your team of 5 front of house executives to ensure top-notch business client experiences and lasting impressions.
-Commercial acumen, completing business tenant agreements and contracts.
- Manage team development, including performance reviews and 1-2-1 meetings.
- Drive overall business client / tenant retention, occupancy, P&L management, and targeted revenue.
- Collaborate with various teams to enhance the Net Promoter Score year on year.
- Create a hospitable environment and foster strong relationships with stakeholders.
-Demonstrate and promote company values daily for a collaborative work environment.
Essential Requirements:
-Experience in a similar position
- Host exceptional experiences for all building occupants.
- Nominate team members for recognition through the MCA awards scheme.
- Oversee building security, cleanliness, and event management planning.
If you would be keen to explore this exciting role within the 'serviced office' / 'flex office' space, please apply via the provided link with an optional covering letter for a full spec and details of the interview process.
#ClientExperienceManager #Manager #LondonOpportunity #serviceoffices #flexioffice #luxuryoffices #hospitality
-
Customer Experience Manager
4 days ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line.About the Role:This role will...
-
Customer Experience Manager
3 days ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line.About the Role:This role will...
-
Communications and Customer Experience Manager
14 hours ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications and Customer Experience ManagerWe are seeking a highly skilled Communications and Customer Experience Manager to join our team at BNP Paribas Real Estate. As a key member of our Property Management services line, you will be responsible for managing the Customer Experience programme and delivering the communications and social media...
-
Communications and Customer Experience Manager
12 hours ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications and Customer Experience ManagerWe are seeking a highly skilled Communications and Customer Experience Manager to join our team at BNP Paribas Real Estate. As a key member of our Property Management services line, you will be responsible for managing the Customer Experience programme and delivering the communications and social media...
-
Account Manager
16 hours ago
London Area, United Kingdom Experience This Full timeAbout UsAt Experience This, we're revolutionizing the Customer Marketing landscape by automating campaign management and measurement. Our bespoke Marketing Technology helps Brands execute strategic, efficient, and effective marketing initiatives.The RoleWe're seeking a dynamic Account Manager to join our team and drive client success. As a key member of our...
-
Account Manager
1 day ago
London Area, United Kingdom Experience This Full timeAbout UsAt Experience This, we're revolutionizing the Customer Marketing landscape by automating campaign management and measurement. Our bespoke Marketing Technology helps Brands execute strategic, efficient, and effective marketing initiatives.The RoleWe're seeking a dynamic Account Manager to join our team and drive client success. As a key member of our...
-
Customer Experience Manager
2 weeks ago
London Area, United Kingdom Motiv Sports UK Full timeAbout Motiv Sports UKMotiv Sports UK is a dynamic and passionate team that specializes in creating, marketing, producing, and executing best-in-class running and multi-sport experiences across the UK.Job SummaryWe are seeking a highly skilled and customer-focused Customer Experience Manager to join our team. The successful candidate will be responsible for...
-
Customer Experience Manager
2 weeks ago
London Area, United Kingdom Motiv Sports UK Full timeAbout Motiv Sports UKMotiv Sports UK is a dynamic and passionate team that specializes in creating, marketing, producing, and executing best-in-class running and multi-sport experiences across the UK.Job SummaryWe are seeking a highly skilled and customer-focused Customer Experience Manager to join our team. The successful candidate will be responsible for...
-
Visitor Experience Host
3 months ago
London, United Kingdom Adventure Experience Full timeWe are currently looking for Visitor Experience Hosts to come and join the team We are all about creating an exciting Adventure Golf experience the whole family can enjoy and are looking for charismatic and energetic Front of House Hosts to engage with our visitors and really bring our Adventure Golfing expedition to life! Engaging with our visitors to...
-
Visitor Experience Host
3 months ago
London, United Kingdom Adventure Experience Full timeWe are currently looking for Visitor Experience Hosts to come and join the team at: Jurassic Island Adventure Golf Harrow. An educational Adventure Golf journey, where Jurassic giants prowl amongst jungle vegetation and 18-hole’s of jaw-dropping Adventure Golf action. We are all about creating an exciting Adventure Golf experience the whole family can...
-
Customer Experience Manager
1 month ago
London Area, United Kingdom ManpowerGroup Full timeJob Title: Indirect Ecommerce Customer Experience Manager Location: London (Hybrid)Contract: Six MonthOVERVIEW As part of the Marketplaces team, the Customer Experience Manager is responsible for the management, planning, and activation of the new experiences to deliver the marketplace program KPIs Job DescriptionAct as SME in Marketplace, eRetail and...
-
Customer Experience Manager
1 month ago
London Area, United Kingdom ManpowerGroup Full timeJob Title: Indirect Ecommerce Customer Experience Manager Location: London (Hybrid)Contract: Six MonthOVERVIEW As part of the Marketplaces team, the Customer Experience Manager is responsible for the management, planning, and activation of the new experiences to deliver the marketplace program KPIs Job DescriptionAct as SME in Marketplace, eRetail and...
-
Customer Experience Manager
4 weeks ago
London Area, United Kingdom ManpowerGroup Full timeJob Title: Indirect Ecommerce Customer Experience Manager Location: London (Hybrid) Contract: Six Month OVERVIEW As part of the Marketplaces team, the Customer Experience Manager is responsible for the management, planning, and activation of the new experiences to deliver the marketplace program KPIs Job Description Act as SME in Marketplace,...
-
Customer Experience Strategist
3 weeks ago
London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full timeJob Description**About the Role**We are seeking a highly skilled and experienced Engagement Manager to join our team at Konversational - The ServiceNow Customer Workflow Experts. As an Engagement Manager, you will play a critical role in driving the implementation of cutting-edge ServiceNow solutions for our clients, and in creating top-class experiences for...
-
Customer Experience Strategist
3 weeks ago
London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full timeJob Description**About the Role**We are seeking a highly skilled and experienced Engagement Manager to join our team at Konversational - The ServiceNow Customer Workflow Experts. As an Engagement Manager, you will play a critical role in driving the implementation of cutting-edge ServiceNow solutions for our clients, and in creating top-class experiences for...
-
Customer Experience Manager
3 weeks ago
London Area, United Kingdom Conduco Resourcing Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Conduco Resourcing. As a key member of our marketing team, you will be responsible for shaping and executing captivating customer journeys, ensuring a seamless and engaging experience.Key ResponsibilitiesDevelop and Execute Marketing Campaigns:...
-
Customer Experience Manager
3 weeks ago
London Area, United Kingdom Conduco Resourcing Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Conduco Resourcing. As a key member of our marketing team, you will be responsible for shaping and executing captivating customer journeys, ensuring a seamless and engaging experience.Key ResponsibilitiesDevelop and Execute Marketing Campaigns:...
-
Customer Experience Manager
2 weeks ago
London Area, United Kingdom Motiv Sports UK Full timeWe are looking for a Customer Experience Manager to join our team as soon as possible, fulfilling an exciting and important role across our business. ✍️ Contract: Full-time, permanent Location: Hybrid working, including 2-3 days working from our Central London office
-
Customer Experience Manager
3 days ago
London Area, United Kingdom Marvel FMCG - Certified B Corporation® Full timeAbout the RoleWe are seeking a highly skilled Customer Collaboration Manager to join our team at Marvel FMCG - Certified B Corporation®. As a key member of our organization, you will play a vital role in developing and implementing strategies to drive supply chain excellence and customer satisfaction.Key Responsibilities:Collaborate with the Head of...
-
Customer Experience Manager
3 days ago
London Area, United Kingdom Marvel FMCG - Certified B Corporation® Full timeAbout the RoleWe are seeking a highly skilled Customer Collaboration Manager to join our team at Marvel FMCG - Certified B Corporation®. As a key member of our organization, you will play a vital role in developing and implementing strategies to drive supply chain excellence and customer satisfaction.Key Responsibilities:Collaborate with the Head of...