IT Service Manager
4 weeks ago
A manufacturing company is seeking an IT Service Manager to lead a small team of two and serve as a key figure within the IT department. This role encompasses both day-to-day operations and involvement in shaping IT strategy and driving projects forward.
The ideal candidate will have at least three years of hands-on technical experience and currently operate at a managerial level. This is a "player-coach" position, offering the opportunity to balance leadership with technical contributions.
The company places technology at the heart of its operations and is making significant investments in its IT infrastructure. They are looking for an IT Service Manager to support and advance these efforts.
Responsibilities:
- Oversee the daily operations of the IT Support Team, ensuring efficient management and service delivery.
- Guarantee the availability and optimal performance of the ERP system and other critical business applications at all times.
- Cultivate and strengthen partnerships with the IT Managed Service Provider and other strategic vendors.
- Lead the implementation and execution of all IT infrastructure change projects.
- Provide strategic and tactical input into the direction of IT services and infrastructure.
- Develop and enforce IT and cybersecurity processes to safeguard the business, enhance resilience, and maintain compliance with relevant standards and regulations.
- Continuously enhance the end-user experience, driving satisfaction and efficiency.
Requirements:
- A minimum of 2 years of experience in IT management.
- Previous experience in a technical, user-facing IT role.
- ITIL Certification.
- Proficiency with current Microsoft Windows operating systems for both desktops and servers.
- Expertise in Microsoft 365, Azure, Intune, Teams, and Entral ID/Active Directory administration, as well as other Microsoft products.
- Proven experience in managing cybersecurity practices to align with best practices.
- A proactive attitude with strong self-motivation, ideally suited to a player-coach role.
- Excellent communication skills, with the ability to tailor communication methods to suit different audiences.
- The capability to explain technical concepts clearly to non-technical team members.
What you will gain
- Enjoy a dynamic and engaging work environment with plenty of variety.
- Earn a salary of circa £55,000, based on experience.
- Benefit from a structured company training program to enhance key skills.
- Receive 25 days of annual leave plus bank holidays.
- Access non-contributory private healthcare and critical illness cover.
- Take advantage of a generous contributory pension plan.
- Gain life insurance coverage equivalent to three times your salary.
- Utilize an employee assistance program for support when needed.
- Participate in a staff purchase scheme, allowing you to take home products free of charge.
Please send CV if this role matches your skills and I will be in touch to discuss in more detail.
-
Service Manager
3 weeks ago
Lichfield, United Kingdom Voyage Care Ltd Full timeRegistered Service Manager - Burntwood/Staffordshire Join Voyage Care and Feel Valued, we reward your dedication with: • Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.• Funded Blue Light Card – hundreds of discounts at high street retailers etc.• 24/7/365 doctor line for our colleagues and their...
-
Military Provost Guard Service
6 months ago
Lichfield, United Kingdom Army - Military Provost Guard Service (MPGS) Full timeThe MPGS provides professional soldiers to meet armed security requirements at Royal Naval, Army, RAF and other MOD bases across the UK Mainland. Our primary role is to counter the terrorist threat posed to military bases within the UK. Our duties include: Security incident management, such as suspicious packages, bomb threats, protests,...
-
It Service Manager
3 weeks ago
Lichfield, United Kingdom Woodrow Mercer Tech Full timeA manufacturing company is seeking an IT Service Manager to lead a small team of two and serve as a key figure within the IT department.This role encompasses both day-to-day operations and involvement in shaping IT strategy and driving projects forward.The ideal candidate will have at least three years of hands-on technical experience and currently operate...
-
IT Service Manager
4 weeks ago
Lichfield, United Kingdom Woodrow Mercer Tech Full timeA manufacturing company is seeking an IT Service Manager to lead a small team of two and serve as a key figure within the IT department. This role encompasses both day-to-day operations and involvement in shaping IT strategy and driving projects forward. The ideal candidate will have at least three years of hands-on technical experience and currently...
-
IT Service Manager
4 weeks ago
Lichfield, United Kingdom Woodrow Mercer Tech Full timeA manufacturing company is seeking an IT Service Manager to lead a small team of two and serve as a key figure within the IT department. This role encompasses both day-to-day operations and involvement in shaping IT strategy and driving projects forward.The ideal candidate will have at least three years of hands-on technical experience and currently operate...
-
IT Service Manager
4 weeks ago
Lichfield, United Kingdom Woodrow Mercer Tech Full timeA manufacturing company is seeking an IT Service Manager to lead a small team of two and serve as a key figure within the IT department. This role encompasses both day-to-day operations and involvement in shaping IT strategy and driving projects forward.The ideal candidate will have at least three years of hands-on technical experience and currently operate...
-
IT Service Manager
4 weeks ago
Lichfield, United Kingdom Woodrow Mercer Tech Full timeA manufacturing company is seeking an IT Service Manager to lead a small team of two and serve as a key figure within the IT department. This role encompasses both day-to-day operations and involvement in shaping IT strategy and driving projects forward.The ideal candidate will have at least three years of hands-on technical experience and currently operate...
-
Service Manager
3 weeks ago
Lichfield, United Kingdom Voyage Care Ltd Full timeRegistered Service Manager - Burntwood/Staffordshire To be considered for an interview, please make sure your application is full in line with the job specs as found below.Join Voyage Care and Feel Valued, we reward your dedication with: • Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.• Funded Blue Light...
-
Service Optimisation Manager
6 months ago
Lichfield, United Kingdom Voyage Care Full timeThese are exciting times at Voyage Care. Already a leading health and social care organisation and winner of Health Investor Specialist Care Provider of the Year, we provide support for thousands of people with learning and physical disabilities, brain injuries, autism and other needs across the UK. We are an Investor in People and have a national reputation...
-
Community Services Manager
23 hours ago
Lichfield, Staffordshire, United Kingdom Bromford Full timeAbout the RoleWe are seeking a Community Services Manager to join our team at Bromford. The successful candidate will be responsible for delivering high-quality customer service, ensuring that customers receive the support they need to maintain their homes.The ideal candidate will have experience working in a community-facing role, preferably within housing...
-
IT Service Delivery Manager
5 days ago
Lichfield, Staffordshire, United Kingdom Woodrow Mercer Tech Full time £55,000Job DescriptionWe are seeking an experienced IT Service Manager to lead our IT Support Team and drive the development of our IT strategy. The ideal candidate will have a strong background in IT management, excellent leadership skills, and the ability to cultivate partnerships with key vendors.Salary: £60,000 - £80,000 per annumKey Responsibilities:Oversee...
-
Manager of Care Services
2 days ago
Lichfield, Staffordshire, United Kingdom Wolf Healthcare Full timeAre you a dedicated professional seeking a challenging role in care management? Wolf Healthcare has an exciting opportunity for a Registered Manager in Lichfield, Staffordshire. As a key member of our team, you will be responsible for leading a team to deliver high-quality care services to individuals with autism and learning disabilities.Job...
-
Service Optimisation Manager
7 months ago
Lichfield, United Kingdom Voyage Care Full timeThese are exciting times at Voyage Care. Already a leading health and social care organisation and winner of Health Investor Specialist Care Provider of the Year, we provide support for thousands of people with learning and physical disabilities, brain injuries, autism and other needs across the UK. We are an Investor in People and have a national reputation...
-
Support Services Manager
2 days ago
Lichfield, Staffordshire, United Kingdom Voyage Care Ltd Full timeWe are currently seeking a highly skilled professional to join our team as a Bid Analysis Manager. In this role, you will be responsible for developing and implementing effective support plans for our service users, working closely with our care teams.Key Responsibilities:Developing and implementing support plans for service usersWorking closely with care...
-
Building Services Manager
4 days ago
Lichfield, Staffordshire, United Kingdom Facilitate Search Ltd Full timeJob DescriptionThis Quantity Surveyor role involves working as part of a project management division, responsible for commercial management and ensuring projects are delivered on time and within budget.Main DutiesPrepare sales data reports to support operations delivery teams.Create account measurements using the National Schedule of Rates.Develop...
-
Award-Winning Property Law Specialist
4 days ago
Lichfield, Staffordshire, United Kingdom Be-IT Ltd Full timeWe Are Seeking:A seasoned residential and commercial litigation solicitor to join our dynamic team at Be-IT Ltd.As a member of our expert team, you will handle a variety of complex property disputes and claims, working closely with our Enfranchisement and Commercial Teams in the First-Tier Tribunal, County Court, and managing various proceedings under...
-
Facilitator - Group Worker
6 months ago
Lichfield, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 326813**Salary**: - £30,471- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer- Band 4**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 1Contents Location About the...
-
Counter Service Manager
5 days ago
Lichfield, Staffordshire, United Kingdom WHSmith Full timeAre you looking for a challenging role that will allow you to develop your leadership skills? As a Counter Service Manager in our Lichfield store, you will be responsible for leading a team of counter assistants to deliver exceptional customer service and meet business objectives.The successful candidate will have excellent communication skills, with the...
-
Culinary Service Manager
24 hours ago
Lichfield, Staffordshire, United Kingdom greene king Full timeKitchen Leadership OpportunityWe are looking for a skilled and experienced Kitchen Team Leader to lead our kitchen team at Greene King pubs. As a key leader, you will be responsible for driving excellence in food quality, presentation, and service.You will need to be able to think on your feet, adapt to changing situations, and make decisions quickly to...
-
Production Instructor
6 months ago
Lichfield, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 307141**Salary**: - £25,752 - £27,116**Job grade**: - Administrative Officer- HMPPS Band 3**Contract type**: - Permanent**Type of role**: - Industrial**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This position...