SEND Operations Coordinator
1 week ago
SEND Operations Coordinator - Family Support
Fixed Term, Full Time
£27,663 to £32,545 per annum
Location: Colchester
Working Style: Anywhere worker
Please note this is a fixed term contract / secondment opportunity for a period of 2 years.
Essex County Council has embarked upon a programme of change for provision and services with the ambition to profoundly improve the outcomes and life experience of children and young people with Special Educational Needs and Disabilities (SEND). Our vision is for a SEND system which identifies and assesses need at an earlier stage and which provides appropriate and impactful support without such high dependence on Essex County Council's statutory services.
The SEND Operations Co-ordinator administers the Education Health and Care (EHC) Assessment process for children and young people with special educational needs and disabilities and coordinates school placement requests for children moving into Essex with an EHCP.
Accountabilities
- Liaise with families and partner agencies and act as a single point of contact for families and partners during the EHC assessment process signposting to support and providing advice and information throughout the assessment. Ensure children, young people and their families are fully involved in the assessment and/or review.
- Responsible for ensuring data is accurately recorded, in a timely manner to enable the Council to report to stakeholders on a range of subjects including statutory timescales, out-of-authority placements and CYP with alternative education offers. The data will also be used to monitoring and track pupil records
- Act as the LA representative at formal and informal dispute resolution meetings relating to requests for EHC assessments.
- Maintain existing EHCPs to ensure compliance with statutory processes and continued delivery of special educational provision in accordance with Children and Young People's (CYP) EHCPs. Taking account of Annual Review timescales to appropriately prioritise work and attend priority Annual Reviews were necessary.
- Responsible for requesting and collating required statutory advice, advising on statutory process and timelines.
- Receive and interpret reports and advice, to draft and amend EHCPs which are accessible, and outcome focused and of sufficiently high quality to reduce the risk of legal challenge and comply with the requirements of the legislation and SEND Code of Practice. Identify indicative budgets for the Operations Lead.
The Experience You Will Bring
- Educated to RQF level 3 (A level) as a minimum, or equivalent by experience.
- Evidence of continuing professional development and expert knowledge in relevant professional area.
- Knowledge or experience of working with young people with special educational needs and disabilities and with their families including families that services find hard to reach.
- Thorough working knowledge of SEND Code of Practice 2015 and the Children and Families Act 2014.
- Excellent verbal and written communication skills with the ability to communicate with a varied audience including professionals and parents/carers who may have additional needs.
- Effective time management and prioritisation skills with the ability to manage own workload and adapt quickly and effectively to changing circumstances/situations.
- Ability to chair meetings and liaise with other professionals within Education, Health, and Social Care.
To read more about us please visit: Education
Why Essex? Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England's oldest town, Colchester, and two of its newest - Basildon and Harlow - are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us here.
Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.
We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.
Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found here pay and reward
To view our Organisational Behaviours information please follow this link.
What you should do next
If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website.
As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to
Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.
If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community here .
If you have queries on this role or require anything further, please email
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