Resident Liaison Officer

4 weeks ago

Royal Leamington Spa, United Kingdom Michael Page Full time
A well known social housing contractor are looking for an experienced Resident Liaison Officer to join their business due to a new contract win across Leamington Spa and Stratford Upon Avon. This role will cover a wide range of planned works across over 300 properties.
Client Details
This client are a social housing contractor who work nationally across a wide range of local authorities and housing associations on both planned and reactive maintenance contracts.
Description
Support the lead supervisor in the construction of programme of works per annum as well as the operational team in the delivery of programmes on time, of good quality and value for money
Ensure effective communication with all stakeholders and attend and organise regular progress meetings
Give clear understanding of works to occur to the tenants and issue notices for access informing the site team of any reasonable adjustments required
Maintain a complaints procedure and deal with disputes and damage claims.
Attend community events organised
Report all defects to Project Lead and advice on any trends (common defects)
Continually check that our promises are being delivered
Profile
The ideal candidate they are looking for will already have experience working in a similar role and have experience working alongside public sector clients. This role will be based across Leamington Spa and Stratford Upon Avon and although visits to the office will be required, you will be expected to travel across these areas.
Job Offer
In return this client can offer a competitive salary and package, the chance for career progression and development as well as joining a business who are expanding nationally with both new and existing clients

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