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Front of House

2 months ago

Horsham, United Kingdom Knepp Swallows Ltd Full time
Job Title: Front of House – Bar & Waiting Assistants
Location: Horsham
Salary: £7hr (16-18) £9hr (18-20) £12hr (21+) - Plus Tips
Estimated Weekly Hours: 35 hours per week
The Role:
Join our vibrant and enthusiastic team at Knepp Wilding Kitchen & Shop is an innovative rewilding restaurant and café dedicated to creating a unique dining experience that celebrates nature and sustainability.
We are seeking a dynamic, experienced, and passionate front-of-house member with a passion for great service, produce, and sustainability to join our growing team. No day is the same in hospitality, and being a team player and adaptable to our developing business is key.
This is a fantastic opportunity to get stuck into a brand-new project and work alongside growers, stockman, ecologists, and chefs.
You will be expected to be able to work in our café & courtyard, as well as our wilding kitchen restaurant. Having a basic knowledge of hospitality isn't necessary. We are just looking for people who are eager to learn and develop.
Up for the challenge? We would love to hear from you.
About Us:
Knepp is a 3,500-acre estate just south of Horsham, West Sussex. Since 2001, once intensively farmed, the land has been devoted to a pioneering rewilding project. Using grazing animals as the drivers of habitat creation and with the restoration of dynamic, natural water courses, the project has seen extraordinary increases in wildlife.
As part of this project, Knepp has created a butchery, providing award-winning beef, venison and pork that are byproducts of the project. As part of this new venture, the restaurant will utilise the high-quality produce from the project and our new 3-acre market garden. We hope that we can create an exciting and sustainable culinary destination.
People:
We pride ourselves on our team culture, we are looking for people who are eager to learn and develop.
To work within the team to deliver the highest standard of service possible.
To bring fun to the workplace and be part of a happy, motivated and focused team.
Motivate your team-mates to be the best they can be.
Customer Experience:
We pride ourselves on guest experience, we are always aiming to achieve personalised and memorable dining experiences.
To ensure high customer experience and promote our ethos.
To champion swift, efficient, knowledgeable and engaging restaurant and retail.
Address and resolve customer inquiries and complaints professionally and promptly.
Provide detailed information about our menu, sourcing practices, and rewilding efforts.
Operations:
Reaching and exceeding personal and departmental targets
Prepare and maintain front of house and back of house areas to a high standard.
Ability to use ordering systems and till software.
Handle cash, credit card transactions, and billing procedures accurately.
Job Requirements:
Due to our location, your own transport is essential.
A can-do attitude and a team player.
Key attributes we are looking for:
Are you loyal, positive and hard working and have experience working in a busy environment?
Do you have excellent communication and interpersonal skills?
Ability to work effectively both independently and as part of a team?
Previous experience in a customer service, hospitality, or restaurant role? (We are happy to accept people with the right attitude)
Are you a team player, rise to a challenge and adapt well to change?
Employee Perks Benefits:
A regular rota, with set days off.
Wine training/tastings.
Competitive rates of pay with a share of tips.
28 days holiday a year (full-time or pro rata'd holiday for part-time staff)
Access to pension scheme.
Culture of training and development with lots of scope for progression.
Generous staff discount.
Shift and Schedule:
Weekend availability
Day shift & evenings with set days off (including a weekend off every month)
Holidays
Team training days & meetings
Please click on the APPLY button to submit your CV for this role.
Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK
Candidates with the relevant experience or job titles of Food Services Assistant, Catering Assistant, Serving Assistant, Kitchen Assistant, Garçon, Front of House Staff, Front of House Assistant, Food Assistant, Service Assistant, Server, Waiter, Waitress, Host, Hostess Food Services Front of House Manager, Front of House, Senior Waiter, Senior Waitress, Bar Tender, Serving Assistant, Catering Assistant, General Assistant, Food and Beverage Staff, Hotel, Bar, Restaurant, graduate, apprentice may also be considered for this role