French Speaking Customer Service Advisor

2 weeks ago

Bristol, United Kingdom Red Recruitment Full time
Red Recruitment is recruiting a French-speaking Customer Service Advisor in Bristol City Centre to join an insurance business that specialises in bespoke insurance products.
Our client also prides itself on the people it employs, which makes this a great opportunity for a bilingual (French and English) speaker.
The salary for this position is £25,000 per annum.
Benefits and Package for a French-speaking Customer Service Advisor:
Salary: £25,000 per annum
Hours: Monday - Friday, 8am - 4.30pm
Contract Type: Permanent
Location: Bristol City Centre
Start date: ASAP
Hybrid working options are available after the probation period (3 days in the office, 2 days at home)
Generous pension scheme
Private healthcare
Death in service benefit
Fantastic Employee Assistance ProgrammeKey Responsibilities of a French-speaking Customer Service Advisor:
Answering phone calls and responding to enquiries within target timescales
Making outbound calls and correspondence in writing when necessary
Confirming and verifying details that are provided and accurately entering them into the database
Investigating losses thoroughly to obtain pertinent facts and to record loss data
Notifying relevant parties of all losses received
Corresponding in both French and EnglishKey Skills and Experience of a French-speaking Customer Service Advisor:
You must be fully fluent in both French and English
Excellent telephone manner and customer focus is required
Experience in a customer service/claims environment is required
Awareness of cultural and working practices in France is preferred
You should also be PC literate and be able to use Microsoft OfficeIf you are interested in this position and speak both French and English fluently, please apply now
Red Recruitment (Agency)

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