Client Payroll Team Lead

4 weeks ago


Nationwide, United Kingdom IRIS - Networx Services Full time
Client Payroll Team Lead
Competitive + Bonus + Benefits
Remote, UK
Permanent full time
This is a full-time position leading a team of Payroll Managers, to facilitate the smooth running of FMP Payroll Services by:
• Supporting the Regional Operations Managers
• Ensuring clients’ payrolls are run in an accurate, efficient and effective manner
• Maintaining high client retention rates
• Achieving high customer satisfaction in accordance with their personal and team objectives.
• Supporting and assisting in the upskilling of the Payroll Managers
Main Responsibilities:
• Managing and supporting a team of Payroll Managers, including conducting one to one meetings, identifying training needs, and reporting to Regional Operations Managers.
• Process clients’ payrolls as required
• Running payrolls, ensuring that clients are paid accurately and on time, while adhering to standard procedures outlined in client procedure documents
• Ensure all team BACS payments and RTI submissions have been prepared by the team and have been correctly submitted to BACS and HMRC
• Year end processing
• Dealing with third parties including HMRC
• Setting up procedures for individual clients according to individual needs, while at the same time using QA procedures
Experience:
• The speedy, efficient and professional resolution of client queries, thus building and maintaining good relationships with clients
• Keeping up to date with upgrades and developments in the Payroll software products IRIS and IRIS Software & Services are trade marks
• Keeping up to date with developments is legislation changes as they affect FMP Payroll Services clients
• To fulfil objectives/targets as set out in the In Year Review
• Attend and input to monthly Bureau Management Meetings
• Be responsible for authorising team holiday requests and logging team sickness
• First line of response in dealing with team members’ queries
• First point of escalation for client issues
• Liaise with Account Management regarding teams client issues
• Attend client meetings when required Any other duties as may from time to time be reasonably required
Key Relationships:
Operations Manager - Escalation of queries, general support in absence of Team Leader, procedures, issues.
Implementation Manager - Training, support, handover of payrolls once parallel runs are complete and the client has gone live.
Account Management - When clients require additional Services, request meetings/reviews, any issues with the client should be notified to the Account Manager, general feedback both good and bad.
Accounts - Ensuring Payrolls requiring Net Collections are notified to Accounts via the Daily Collections sheet, providing monthly Invoicing figures.
Support Desks - For software support issues.
Office Administrators - Directing phone calls, ordering stationery, distribution of post, franking of outgoing post and courier collections
About IRIS
As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.
IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.
IRIS is a company built on hiring the best people; our people are our greatest assets.
They enable us to be the innovative, market-leading, and high-performing company that we are today.
We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.
These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.
IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.
This is why we work to create an environment where employees feel like they are part of a team
  • Payroll Team Lead

    4 weeks ago


    Nationwide, United Kingdom IRIS - Networx Services Full time

    Job Title: Payroll Team Lead - SpecialistAbout IRIS Networx ServicesAt IRIS Networx Services, we simplify the lives of businesses by providing software solutions and services that enhance operational compliance, efficiency, and accuracy. Our team of experts is dedicated to empowering businesses to look forward with certainty and confidence.Job DescriptionWe...


  • Nationwide, United Kingdom Adecco Full time

    Oracle Payroll Cloud Functional ConsultantAre you a skilled Oracle Payroll Cloud professional looking for a new challenge? We have an exciting opportunity for a Oracle Payroll Cloud Functional Consultant to join our team at Adecco.About the RoleWe are seeking a highly experienced Oracle Payroll Cloud Functional Consultant to lead the design and...

  • Account Manager

    3 weeks ago


    Nationwide, United Kingdom O.T. Client Services Full time

    Our client, Dynamic Messaging is an innovative tech company, specialising in the fast-growing Voice and SMS market, with clients all around the world.Their successful team is expanding, and they are looking for a hard-working, determined and organised Junior Account Manager to join their growing team.If you are a good problem solver, ambitious and want to...

  • Account Manager

    4 weeks ago


    Nationwide, United Kingdom O.T. Client Services Full time

    About Dynamic MessagingDynamic Messaging is a forward-thinking tech company that excels in the Voice and SMS market. With a global client base and a strong focus on innovation, they are expanding their team and seeking a skilled Account Manager to join their ranks.Job SummaryWe are looking for a highly motivated and organized Account Manager to manage...


  • Nationwide, United Kingdom Diamond Search Recruitment Ltd Full time

    Diamond Search Recruitment are delighted to be representing our client, an exciting and fast paced agency, who are recruiting for a Head of Client Services.  Join a highly successful team and be the lead to the account managers whom you will be strategically supporting and managing.  The role is a permanent opportunity, with offices based in Folkestone,...


  • Nationwide, United Kingdom Hooray Full time

    Are you a passionate paralegal looking for a career in Private Client? Are you empathetic, sympathetic and determined to do the best by your clients? Do you want to be a paralegal for one of Gloucestershire's leading law firms? Glad to hear it - I have a lovely role for you so get in touch.Based in beautiful Cirencester, our client is built on traditional...

  • SOC Analyst/Team Lead

    4 weeks ago


    Nationwide, United Kingdom 1 Tech Staffing Ltd Full time

    Security Operations (SOC) AnalystRemote, UK37.5 per week, 24/7 coverage in an 8-hour rotating shift patternUp to £35kOur client, a Microsoft Gold Partner and security solutions company, provides outsourced security event monitoring and incident response services to a wide range of clients, using a Microsoft-focused technology stack. They are seeking a...


  • Remote Nationwide, United Kingdom Streamline Connections Full time

    Job Description Oracle HCM Senior Managers x 2 Consulting 1 role - Payroll specialist 1 role - generalist across all modules Up to $115k base plus bonus and benefits Must be eligible for SC (UK Citizen/ILR and lived in the UK for the last 5 years) Multiple office locations in the UK (2 - 3 days in the office) Leading Consultancy is seeking 2 talented...


  • Nationwide, United Kingdom City & Guilds Full time

    Job Title: Client Delivery Coordinator (Bilingual French and English)Salary: £25100 per annumLocation: remote, home based in the UKPermanent role, Monday to FridayWe have an amazing opportunity to join The Oxford Group (part of City & Guilds) in this varied, busy and interesting role.This role is a home based/ remote position so you can be based anywhere in...


  • Nationwide, United Kingdom VIQU Limited Full time

    Client Success Manager – CSM – AI SolutionsAbout the RoleMorela is proud to support our AI Start-up client looking for a Client Success Manager, you will work directly with some of the startup's largest and most strategic clients, driving the adoption and value of AI technologies. The role centres on understanding each client's unique needs, delivering...


  • Nationwide, United Kingdom Orion Group Full time

    Job SummaryOrion Group is seeking a highly skilled HR and Finance Assistant to join their team. This is a hybrid position operating from their offices as well as time spent working from home. The successful candidate will possess a strong combination of HR, finance, and administrative skills, with a proven ability to work effectively in a fast-paced...


  • Nationwide, United Kingdom Hooray Full time

    About Our ClientOur client is a leading law firm based in Gloucestershire, renowned for its exceptional service and commitment to providing the best legal advice to the local community.Job SummaryWe are seeking an ambitious Paralegal to join our Private Client team. This is a fantastic opportunity for someone with previous experience to progress within a...


  • Nationwide, United Kingdom Vibe Recruit Full time

    Job Title: Financial Operations ManagerJob Summary: We are seeking a highly skilled Financial Operations Manager to join our team at Vibe Recruit. As a key member of our accounting department, you will be responsible for managing the day-to-day financial operations, including financial processes, payroll, and accounts management.Key Responsibilities:Manage...


  • Nationwide, United Kingdom Universal Business Team Full time

    Business Development Executive OpportunityWe are seeking a skilled Business Development Executive to join our team at Universal Business Team. As a key member of our sales team, you will be responsible for driving new business opportunities and expanding our customer base in the construction and heavy equipment industry.Key Responsibilities:* Conduct...

  • Oracle Cloud Developer

    2 months ago


    Nationwide, United Kingdom Adecco Full time

    Oracle Cloud Developer£65-75,000 + permanent benefitsRemote - with occasional travel to client sitesThis position would require you to undergo SC CLEARANCE - so you must be eligible.A leading IT Consultancy is looking to recruit an Oracle Cloud Developer working for a key end client, to design and implement Modern applications and cloud-based integrations,...

  • Finance Assistant

    2 months ago


    Nationwide, United Kingdom Mackie Myers Full time

    Our Client Our client is a rapidly growing medical aid charity based in East London.   The Role Our client is looking for a Finance Assistant to work either a 6 month contract or permanent role. In this role you will be responsible for financial reporting and analysis, supporting the finance staff in oversees offices, liaising with the fundraising team,...


  • Nationwide, United Kingdom Sellick Partnership Full time

    Private Client Paralegal Job OpportunitySellick Partnership is proud to present a challenging and rewarding Private Client Paralegal role within a highly successful and supportive team. As a Private Client Paralegal, you will play a key role in assisting the estate planning team with a caseload of private client work.Key Responsibilities:Manage a caseload of...


  • Nationwide, United Kingdom 1 Tech Staffing Ltd Full time

    Job DescriptionJob Title: SOC Analyst/Team LeadJob Type: Full-timeLocation: Remote, UKJob Description:About the CompanyOur client, a reputable Microsoft Gold Partner and security solutions company, provides outsourced security event monitoring and incident response services to a wide range of clients, utilizing a Microsoft-focused technology stack.Key...


  • Nationwide, United Kingdom First Recruitment Group Full time

    Job Title: Nuclear Safety HAZOP Chair Job Summary: We are seeking a highly experienced Nuclear Safety HAZOP Chair to lead Hazard and Operability (HAZOP) studies for our client. The successful candidate will have extensive experience in nuclear safety, risk assessment methodologies, and a deep understanding of HAZOP processes. Key Responsibilities: * Lead...

  • Lead Auditor

    2 weeks ago


    Nationwide, United Kingdom TUV SUD Limited Full time

    With over 70 years' experience in the UK, TÜV SÜD provides peace of mind that products and systems are safe, reliable, and compliant by providing testing, inspection and product certification, knowledge services and training. The Business Assurance Division, established as a standalone division in 2020, provides system focused certification, audit and...