Customer Support Assistant

1 week ago

West Yorkshire, United Kingdom The Opportunity Hub UK Full time
In the heart of the UK's bustling retail sector, a leading supermarket chain is seeking dedicated individuals to join their customer support team. This opportunity, brought to you by The Opportunity Hub UK, offers a chance to immerse yourself in a dynamic, customer-focused environment.
This prominent retailer operates round-the-clock, providing essential services to communities across the nation. Their commitment to excellence and customer satisfaction has established them as a cornerstone of British retail. With a diverse range of products and services, they cater to the ever-changing needs of their customers, both in-store and online.
As a Customer Support specialist, you'll be at the forefront of customer interactions, ensuring that every shopper's experience is nothing short of exceptional. This role demands versatility, enthusiasm, and a genuine passion for customer service.
Here's what you'll be doing:
  • Providing best in class customer support across various departments
  • Assisting customers at checkouts, preparing food items, fulfilling online orders, and restocking shelves
  • Adapting to flexible shift patterns, including evenings and weekends
  • Collaborating with team members to maximise sales and enhance the online shopping experience
  • Consistently delivering excellent service and maintaining a welcoming store environment

Here are the skills you'll need:
  • Natural friendliness and a proactive attitude
  • Eagerness to learn and adapt across different departments
  • Strong commitment to customer satisfaction
  • Ability to work effectively in a team environment
  • Flexibility to work various shifts, including evenings and weekends

Work Permissions:
You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.
Here are the benefits of this job:
  • Competitive salary
  • 10% discount on company products
  • Attractive incentive scheme
  • Comprehensive pension plan
  • Discounts on various services and activities, from airport parking to theme parks

Embarking on a career in Customer Support within the retail sector offers numerous advantages. You'll develop invaluable interpersonal skills, gain insight into retail operations, and have the opportunity to progress within a thriving industry. The fast-paced nature of retail ensures that no two days are alike, providing constant learning opportunities and the chance to make a real difference in customers' lives.
By joining this Customer Support team, you're not just starting a job; you're stepping into a role that combines the excitement of retail with the satisfaction of helping others. Whether you're assisting a customer in finding the perfect product or ensuring a smooth online shopping experience, your contribution will be integral to the company's success and customer satisfaction.
If you're ready to elevate your career in Customer Support and be part of a team that values excellence, apply today. Your journey towards a rewarding career in Customer Support starts here.

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