Customer Support Assistant

5 months ago

South West London, United Kingdom Abbatt Property Services Full time

Permanent
- South West London, London
- Up to £10480 per annum

**Job Title**:Customer Support Assistant

**Location**: Victoria

**Salary**:£10,480

**Working hours**:Part time weekend work

**DBS: Will be carried out.**

**Duties**:

- You will be the first point of contact.
- Going above and beyond to deliver excellent resident service.
- Providing a practical and timely solution to their problem, which may include communicating maintenance issues with your colleagues.
- Helping out with parcels and post queries.
- Loaning out items - e.g. hoovers, fans, ironing boards etc.
- Helping to run our social events - together with our university partners or in line with our Residential Life Experience programme. Around & about our property
- Assisting contractors, visitors, and our university partners with their requirements.
- You’ll be carrying out checks and building walks - logging all your observations on an iPad.
- Inspecting our communal areas; our powerhouse - the plant room, the lifts and the corridors, residents’ rooms (prior to their check-out).
- Carrying out a room inspection or showing a potential resident one of our suites or studios

**Benefits**:

- 28 Annual Leave pro rota
- 5% matched pension
- Eyecare voucher
- Life assurance 4 x salary
- Staff parties
- Annual Engagement survey: have to say
- Perkbox: access to discounted retailers
- Financial, Mental & Physical Support
- Employee Assistance Programme
- ISA & various workplace savings products
- Long Service Awards 3rd, 5th and 10th year
- Half price gym membership
- Discretionary annual bonus

**Job Overview**:
**Category**:
**Real Estate and Property**:
**Offered Salary**:
**Up to £10480 per annum**:
**Job Location**:
**South West London, London**:
**Job Type**:
**Permanent**:
**Consultant**:

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