Property Management Compliance Associate

4 weeks ago

Wokingham, United Kingdom Leaders Romans Group Full time
Job Title: Property Management Compliance Associate

Location: Remote Working with ad hoc in-person meetings at Head Office when necessary

Brand: Leaders Romans Group

Salary: Competitive Salary Package

Hours: Monday to Friday 8:30pm to 5pm

About Leaders Romans Group:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 200 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities

Reporting to the Quality and Case Management Manager, you will provide full administrative and technical support to the Quality and Customer Care department

Key Responsibilities:

Providing administrative support to the Quality Assurance Manager and Head of Quality and Customer CarenCarrying out weekly audits to ensure that each branch complies with the industry’s legal requirements to include gas and electrical safety.nCompleting weekly/monthly monitoring of company protocol adherence to include Tenancy Deposit Audit, and EPCs and additional audits when required by the business.nCarrying out audits on fire safety protocol for block management.nProviding daily guidance to the branches on legislative queries via the Quality Assurance help line.nKeeping the membership of The Property Ombudsman, Rent Smart Wales and Propertymark up to date, adding/removing members and carrying out bi-monthly audits of members and branch locations.nMaintaining the Quality Assurance documents on the intranet and updating where required.nAssisting with the management of social media reviews and messages.nKeep updated with legislative changes and notify Process and Implementation.nEnsuring a working knowledge of Leaders and Romans systems and procedures and the variations in the business.nKeeping abreast of changes in industry legislation.

What are we looking for:

Very strong background knowledge of the lettings industry with extensive experience within this industry.nExcellent attention to detail and clear communication skills.nIndustry qualification holding Propertymark technical award level 3 or working towards the level 3 award.nReporting abilities – able to extract data and prepare meaningful reports within Excel.nVery good administrative skills.nConfident problem-solving skills, be able to handle day to day general legal enquiries from the branch staff.nEnjoys working as part of a team.nExperience of using all Microsoft office programs.

What we can offer you:

Proven track record for career growth and advancement within the companynMarket leading training and ongoing professional developmentnAccess to a diverse portfolio of propertiesnSupportive and collaborative team environment

Benefits:

Competitive Salary PackagenQuarterly and yearly awards including trips abroadnSalary sacrifice pension schemenGenerous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year

Leaders Romans Group are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

Leader Romans Group does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

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