Customer Service Advisor

1 week ago


Exeter, United Kingdom EDF Full time

Customer Service Advisor - Exeter, UK About the Role Ready to start a career where you make a real difference and help Britain achieve net zero? Join EDF and shape your future with us. Success is Personal – and your journey is yours to own. The Opportunity As a Customer Service Advisor, you’ll be the voice of EDF Business Solutions, supporting customers and helping businesses on their sustainability journey. You’ll play a key role in delivering exceptional service and building relationships that matter. You’ll join us on a salary starting of £25,719 per annum, based at our #Exeter office in Gadeon House. Initially, you’ll work full time on site for training and onboarding, with flexibility to explore hybrid options later. This is your chance to grow in a supportive team and learn new skills. We’ll give you the tools and training to succeed and the opportunity to shape a career that’s unique to you. Who You Are We’re looking for a Customer Service Advisor who thrives on helping others and solving problems. To be shortlisted, you need to offer: Strong communication skills for phone & email Ability to navigate multiple IT systems confidently A proactive approach to resolving customer queries Teamwork skills to collaborate and share ideas Willingness to learn and adapt in a fast-paced environment The successful candidate will have previous experience working within a commercial Customer Service role. What You’ll Be Doing Responding to customer queries via phone & email Taking ownership of issues and resolving them efficiently Collaborating with colleagues to deliver the best solutions Identifying opportunities to improve customer experience Supporting a high-performing team culture focused on growth Pay, Benefits and Culture Alongside a starting salary of £25,719 per annum, potential for an annual bonus, and a market-leading pension scheme, your package will include customisable benefits such as electric vehicle leasing, discounted gym membership, life assurance, tech vouchers, experience days and more. At EDF, we believe success means different things to different people. That’s why we offer you the freedom to develop a career that’s unique to you. Here, Success is Personal, it’s your journey, powered by us. Everyone is welcome at EDF, we’re committed to building a workforce that reflects gender balance, social mobility and inclusion of minority ethnic backgrounds, LGBTQ+ communities and those with disabilities. As a Disability Confident employer, we will support applicants requiring adjustments. You’ll need the right to work in the UK. Location: Gadeon House – ExeterClosing Date: 14th of December 2025Contract Type:  Full Time  Join us and find your success at EDF #SuccessIsPersonal #EDFcareers #LI-Onsite Success is Personal. It's your journey, powered by us. Join us and drive the transition towards an Electric Britain.



  • Exeter, United Kingdom Cathedral Appointments Ltd Full time

    **£21,500 | Hybrid working model | Great Benefits** Do you have a passion for ensuring excellent levels of Customer Service? If so, our client, a global manufacturing and distribution company based in Exeter is seeking a Customer Service Advisor to join their growing yet personable team. **Customer Service Advisor responsibilities include: -** - Answer...


  • Exeter, United Kingdom Pertemps Exeter Full time

    Pertemps Exeter are recruiting for **Permanent Customer Service Advisors**for our client based in Marsh Barton Trading Estate. The client is looking a Customer Service Advisor a working Monday to Friday 8:30am to 5:00pm or 9:30am to 6:00pm. Our client is looking for an energetic **Customer Service Advisor** to join their repair progression team in Exeter,...


  • Exeter, United Kingdom FMG Repair Services Full time

    **Customer Service Advisor** **Exeter** **Salary up to £23,000pa**, depending on skills and experience, with company benefits and bonus. This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Location. As part of a team of...


  • Exeter, United Kingdom Taking Care Full time

    **Are you Enthusiastic, Motivated, Caring and Keen to learn?**: **Customer Services Advisor - 35 hours a week - Monday - Friday, 9AM - 5PM** As part of the AXA Group, Taking Care provides around the clock support to almost 100,000 people. Through our personal alarm service, we give people the confidence to live well and remain in the home they love. This is...


  • Exeter, United Kingdom Taking Care Full time

    **Are you Enthusiastic, Motivated, Caring and Keen to learn?**: **Customer Services Advisor - 35 hours working 9am - 5pm Monday - Friday** As part of the AXA Group, Taking Care provides around the clock support to over 120,000 people. Through our personal alarm service, we give people the confidence to live well and remain in the home they love. This is our...


  • Exeter, United Kingdom PPP Taking Care Full time

    **Information**: - Job Ref: JS1438473ExeCSA - Location: Exeter, Devon, United Kingdom - Postcode: EX2 5SP - Type of contract: Permanent - Salary: £23,252.25 - £23,252.25 Per Annum - Salary: £23252.25 to £23252.25 Per Annum - Posted Date: Friday, November 7, 2025 - Closing Date: Friday, November 14, 2025- Share: - APPLY **Are you Enthusiastic,...


  • Exeter, United Kingdom PPP Taking Care Full time

    **Information**: **Job Ref**: AC1403005ExeCSA **Location**: Exeter, Devon, United Kingdom **Postcode**: EX2 5SP **Type of contract**: Permanent **Salary**: £23,252.25 - £23,252.25 Per Annum **Salary**: £23252.25 to £23252.25 Per Annum **Posted Date**: Monday, September 22, 2025 **Closing Date**: Friday, October 3, 2025 **Share**:- APPLY **Are...


  • Exeter, United Kingdom PPP Taking Care Full time

    **Information**: Job Ref: AC1219231ExeCSA **Location**: Exeter, Devon, United Kingdom Postcode: EX2 5SP Type of contract: Permanent **Salary**: £22575.00 to £22575.00 Per Annum Posted Date: Monday, January 6, 2025 Closing Date: Monday, February 3, 2025 - Share:- APPLY **Are you Enthusiastic, Motivated, Caring and Keen to learn?**: Customer Services...


  • Exeter, United Kingdom PPP Taking Care Full time

    **Information**: Job Ref: AC1377528ExeCSA **Location**: Exeter, Devon, United Kingdom Postcode: EX2 5SP Type of contract: Permanent **Salary**: £23,252.25 - £23,252.25 Per Annum **Salary**: £23252.25 to £23252.25 Per Annum Posted Date: Monday, August 18, 2025 Closing Date: Monday, September 15, 2025 - Share:- APPLY **Are you Enthusiastic,...


  • Exeter, United Kingdom Specsavers Full time

    **Customer Service Advisor** **Location: Exeter** **Salary: Competative basic depending on experience** **Hours: Full Time (40 hours)** **_ Previous Optical Experience not essential - Full training and development provided, with great career opportunities._** Looking for something new and a varied role? We are looking for a Customer Focused** Customer...