Quality Assurance Manager

1 month ago


Camden Area, United Kingdom Superco - Shopify Plus Partner Full time
Quality Assurance Assistant

Superco is the leading customer experience specialist for Shopify Plus brands. We combine our Shopify Plus knowledge with a deep understanding of what makes customers tick to drive revenue growth for our brands.

We're looking for a Quality Assurance manager for a leading ecommerce customer experience agency. You will join our quality department and support our Build Quality Manager.

Applicants must demonstrate:

Shopify Knowledge : You must show that you've worked in a quality control role with a Shopify focus.

Testing Expertise : Comprehensive understanding of testing strategy, conducting functional, usability, and performance testing to identify and resolve bugs before delivery.

Developer Training & Mentorship : Contribute to developer skill development by identifying training needs, providing guidance, and promoting best practices.

Bug Tracking & Resolution : Implement a robust bug tracking system, manage the bug lifecycle from identification to resolution, and ensure timely fixes.

Design Collaboration:

Work closely with the design team to ensure that designs are translated flawlessly into functional, high-quality Shopify Plus experiences.

Client Focus : Maintain open communication with clients regarding project quality, proactively address any concerns, and ensure their satisfaction with the final product.

Process Improvement : Continuously evaluate and improve quality assurance processes to enhance efficiency and maintain best-in-class standards.

About the role:

Superco's head office is in London, the creative team is based in Birmingham, and some remote technical team members work remotely in Europe.

This is a hybrid or remote role.

To apply:

Share your CV.

In your application, tell us a little about your favourite online brand experience and why you like it.



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