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Resident Liaison Officer
3 weeks ago
Job Description
Understands the needs of the residents
Investigating and resolving all complaints
Facilitate communication and collaboration between departments, teams, or organisations
Act as a tenants advocate and representative to ensure their interests are represented and addressed
Identify and resolve any conflicts or issues that arise between different partiesRequirements
Proven experience working as a RLO.
Strong verbal and written communication skills to effectively convey information, ideas, and instructions to different stakeholders.
Ability to establish and maintain positive relationships with diverse groups of people, including executives, managers, team members, and external partners.
Analytic mindset with the ability to identify problems, evaluate alternatives, and propose practical solutions.
Proficiency in negotiation and conflict resolution techniques to manage differing opinions and reach consensus.
Strong organisational skills to handle multiple tasks, prioritise responsibilities, and meet deadlines.
Ability to work effectively in cross-functional teams and facilitate collaboration among individuals with diverse backgrounds and perspectives.
Meticulousness in managing information, documentation, and communication to ensure accuracy and quality.
Flexibility to adapt to changing circumstances, priorities, and stakeholder's needs.For more information, call Hayley on (phone number removed)
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Resident Liaison Officer
3 weeks ago
West Yorkshire, United Kingdom Eden Brown Full timeOur client is looking for Resident Liaison Officer to be based in Halifax The purpose of this role is visit tenants properties and deal with any complaints that may have arose due to unsatisfactory work carried out by a trades person and also other ongoing issues that need addressing. This is a remote role and you will need a car to carry out the visits to...
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Resident Liaison Officer
4 weeks ago
Yorkshire, United Kingdom Fortem Cares Full timeThe Role Due to our continued growth, we are delighted to confirm that we are currently seeking an experienced Resident liaison Officer to join Fortem, based in Rotherham with travel across the surrounding area. The Resident liaison Officer will work on a full-time basis you will aim to deliver and improve the level of customer and client...
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Resident Liaison Officer
4 weeks ago
West Yorkshire, United Kingdom PSR Solutions Full timeI am currently recruiting for a Resident Liaison Officer on a temporary contract until October 2024. You will be working on a Social Housing Scheme which includes the installation of a sprinkler system, and a range of improved fire safety measures throughout. Job Description Understands the needs of the residents Investigating and resolving all...
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Resident Liaison Officer
2 months ago
West Midlands, United Kingdom Morgan Sindall Plc Full timeWe are currently seeking to recruit a Resident Liaison Officer (RLO) to supplement our refurbishment bid team on the Midland Heart Eco contract within the Midlands region. Long established in affordable housing, Lovell’s housing ‘offer’ has evolved in recent years to provide a truly diverse solution. Lovell is the nation’s complete housing...
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Resident Liaison Officer
3 weeks ago
West Midlands, United Kingdom United Living Group Full timeJob DescriptionAs a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open...
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Resident Liaison Officer
3 months ago
West Midlands, United Kingdom Resourcing Group Full timeA contractor in the local area currently require a resident liaison officer in the Birmingham area. What will you deliver? To provide consultation and support to residents prior to, during and after works to their homes, ensuring high levels of customer satisfaction Managing the customer/resident journey whilst following the client and company engagement...
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Resident Liaison Officer
2 weeks ago
West Midlands, United Kingdom Resourcing Group Full timeA contractor in the local area currently require a resident liaison officer in the Birmingham area.What will you deliver?To provide consultation and support to residents prior to, during and after works to their homes, ensuring high levels of customer satisfaction Managing the customer/resident journey whilst following the client and company engagement...
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Resident Liaison Officer
4 weeks ago
West Yorkshire, United Kingdom PSR Solutions Full timeI am currently recruiting for a Resident Liaison Officer on a temporary contract until October 2024. You will be working on a Social Housing Scheme which includes the installation of a sprinkler system, and a range of improved fire safety measures throughout.Job Description Understands the needs of the residentsInvestigating and resolving all...
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Resident Liaison Officer
4 weeks ago
North West England, United Kingdom REGEN SOLUTIONS (U.K) LTD Full time**Resident Liaison Officer Temp - Perm Hillingdon, West London Maintenance and Construction Contractor £28,000 - £32,000 PA** **The Role**: Working as part of the planned works team, the RLO will be responsible for helping to deliver a programme of works across the borough. You will be working closely with the site manager, residents and contractors to...
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Resident Liaison officer
2 weeks ago
Co. West Midlands, United Kingdom Parker Jones Group Ltd Full timeTenant Liaison Officer required for social housing upgrade projects in Birmingham. Job Title: Tenant Liaison Officer Reports to: Site Manager/ Assistant Site Manager Responsible for : Own quality of work Overview of the Role In your role as a Tenant Liaison Officer, you are responsible for managing the customer/resident journey whilst following the...
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Resident Liaison Officer
3 weeks ago
North West, United Kingdom Wates Full time**We have an opportunity for a Resident Liaison Officer** to join our Wates Living Space planned maintenance team in Bradford. Wates Living Space is one of the UK’s leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year. **Key Accountabilities will include**: -...
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Resident Liaison Officer
1 week ago
West Malling, United Kingdom United Living Full timeCompany DescriptionUnited Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing,...
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Resident Liaison Officer
3 weeks ago
West Midlands, United Kingdom United Living Group Full timeCompany Description United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing,...
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Resident Liaison Officer
3 weeks ago
South West London, United Kingdom Parker Jones Group Full time**Job Title: Resident Liaison Officer (Painting Repairs)** **Location: South West London** **Package: Salary up to £30,000, car allowance, fuel card, holidays, pension etc.** Parker Jones Group is currently recruiting on behalf of a National Property Services/Building Maintenance contractor who is actively seeking a Resident Liaison Officer to oversee a...
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Resident Liaison Officer London
2 months ago
South West London, United Kingdom Actaris Site Services Full timeReference Number: RLO_SWL Location: South West, London **Resident Liaison Officer - **South West London** Actaris Site Services is looking for a Resident Liaison Officer in South West London. This is a permanent role for a main contractor working on social housing and refurbishment projects. **You must have a full UK driving licence, CSCS Card, and your...
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Resident Liaison Officer
3 weeks ago
North West England, United Kingdom Howells Solutions Full time**Resident Liaison Officer - Social Housing Planned Works** **Covering North West London** **Full time, permanent** **£25,000 - £35,000 per annum + car allowance and mileage** Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team covering North West London delivering Planned...
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Resident Liaison Officer/ Scheduler
3 weeks ago
South West London, United Kingdom CSS People Full timeLocation South West London - Job-type Permanent - Salary £34,000 - £36,000 (depending on experience) - Discipline Office **Resident Liaison Officer / Scheduler** We are recruiting for a well established Facilities Management Company for a Resident Liaison Officer / Scheduler. You will be based in South West London on a high-end development. You will be...
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Resident Liaison Officer
24 hours ago
Salford, North West, United Kingdom Dandara Full timeDandara Living is recruiting for an experienced Resident Liaision officer to join the site of of our remedial works project in Manchester.Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. About the role Reporting to the Client Liaison & Contracts Manager this role will...
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Trainee Resident Liaison Officer
2 weeks ago
West Bromwich, United Kingdom Lovell Full time**Permanent, Full Time** We have a fantastic opportunity for a **Trainee Resident Liaison Officer** to support our Refurbishment team within the Midlands region. Initially, you’ll work on a planned maintenance contract in West Bromwich but upon project completion, you’ll move to another planned maintenance project in the West Midlands. As **Trainee...
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Resident Liaison Officer
3 weeks ago
North West, United Kingdom Sure Maintenance Full timeSure Maintenance (part of the Sureserve Group) is one of the UK's leading specialists in Heating Repairs, Maintenance and Installations. They are looking to recruit a conscientious and enthusiastic Resident Liaison Officer that takes pride in producing work of the highest quality. This role will be as part of a team delivering outstanding service to a long...