L&D Manager
2 months ago
This is a full time permanent position with hybrid working (3 days in the office and 2 days at home).
Key Responsibilities:
* Manage and schedule all induction training, ensuring alignment with business needs.
* Design and deliver upskilling programs for Trainers and Campaign Specialists.
* Implement and uphold training governance processes across departments.
* Lead induction sessions and oversee training material redesign.
* Conduct regular observations and feedback sessions to drive skill enhancement.
* Collaborate with stakeholders to support business strategy and change initiatives.
* Enhance awareness, skills, and professionalism across the training population.
* Upskill Trainers to diversify talent and support departmental ramps.
* Prioritise critical training aligned with business strategy.
* Collaborate with clients to enhance and future-proof induction training.
* Offer innovative training solutions to add value for clients.
* Engage with leadership, HR, planning, and operations teams.
* Manage a team of Senior Trainers, Trainers manage relationships with external stakeholders
Managerial Responsibility:
* Lead and develop a team of direct reports to achieve training objectives.
* Manage the L&D budget in line with company policies.
Person Specification:
* Degree qualified or relevant professional certification (e.g., CIPD).
* Experience managing a high-performing L&D team.
* Strong interpersonal skills with proven ability to inspire and motivate.
* In-depth understanding of the training cycle and operational training functions.
* Experience managing training resources effectively.
* Ability to coach and develop others through performance management.
To apply, please submit your CV in full confidence today
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