Client Services Administrator
7 days ago
* Do you want to work for a thriving, local business with a family feel but with a corporate business approach?
* Be part of a small, caring team?
* Have the opportunity to develop?
* Want to have an integral role where you are the back-bone of the department?
* Free onsite parking
A varied role as outlined below and the daily duties are likely to involve:-
* Provide admin support for the service department, which is the hub of the business. They are after all responsible for keeping the clients happy so you have an important part to play.
* Preparing reports on any issues that occur from when engineers are out onsite, or perhaps if they have to attend an out of hours call out and sharing this information with management. Whilst also producing management reports
* Working closely and covering in absence with the Account Managers & Service Coordinator who receives requests from customers and organises the engineers schedule.
* Occasionally be responsible for compiling timesheet information for the Service Manager
* Update internal system with accurate information
* Responding to emails in a prompt manner
In return, what we need from you:-
* Similar experience to the above
* Be able to provide accurate information with attention to detail
* Strong Excel skills
* Excellent communication skills, written and verbally
So, if you are interested and want an immediate opportunity, please apply immediately with your cv
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