Customer Service Coordinator

2 weeks ago


Olney, Milton Keynes, United Kingdom McCarthy Stone Full time
Job Title: Customer Service Coordinator

We are seeking a highly organised and proactive individual to support our vibrant community in Olney near Milton Keynes.

About the Role:

  • This is a permanent contract, Monday to Friday, as needed throughout the year.
  • The hourly rate for this role is £12.24 per hour.

What We Offer:

  • A modern facility designed for comfort and care.
  • A supportive team who are passionate about making a difference.

Comprehensive Benefits Package:

  • 20 days annual leave, plus bank holidays (pro rata for part-time).
  • Lifelong learning opportunities through employee development programs.
  • Financial and wellness support through life insurance and pension schemes.

Key Responsibilities:

  • Welcome visitors, manage calls, and provide essential administrative support for residents and Estates Manager.
  • Coordinate newsletters, manage bookings, and organise domestic rotas.
  • Provide exceptional customer service and seamless support to enhance residents' experience.

Requirements:

  • A caring, friendly personality eager to make a difference.
  • Strong communication skills and a helpful attitude.
  • Previous work experience in an administrative role is an advantage.

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