Bereavement Services Administrator

3 weeks ago

London, United Kingdom Brackenberry Full time

We are working closely alongside a Local Authority in Islington to assist with the appointment of an Bereavement Services Administrator on a 3month contract likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: 18.05 23.95 per Hour

Responsibilities:

  • Undertake cemetery cremation and memorial administration tasks ensuring all work processes and procedures are followed.
  • Provide a customer reception service and telephone answering service in the main office or other location as directed.
  • Advise customers on all aspects of cemetery cremation and memorial enquiries including burial rights grants permits cemetery and crematorium regulations and codes of practice.
  • Liaise with members of the public and funeral directors in the arrangements for grave selections memorial appointments and the disposal of cremated remains.
  • Undertake data inputting using bespoke cemetery and crematorium software Microsoft office packages such as word and excel and corporate systems

Qualifications:

  • Demonstrate your ability to deal sympathetically and in a helpful and sensitive manner towards all cemetery visitors especially the bereaved.
  • Experience dealing with business processes and routines with a proactive commitment to providing a quality customer focused service.
  • Experience of operating computer systems and accessing various databases use of software packages such as word and excel and other IT related applications.

Please note:

  • You should be available to work immediately or at a short notice.
  • You should have right to work in U.K
  • This role requires an enhanced DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

#RQ1416949

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