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Targeted Support Worker

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Shepton Mallet, United Kingdom Prospero Health & Social Care - Cardiff Full time
Targeted Support Worker
Salary: £24,500 per year - Monday to Friday 09:00 - 17:00, no weekends or sleep ins
Hours: 37.5 hours per week
Contract Type: Fixed Term Contract, until March 2025 with possibility of extension/permanent offer due to funding
Location: Shepton Mallet, Mendip
Benefits:
Generous Leave: 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment.
Career Development: Excellent opportunities for career progression and free monthly training sessions from experienced facilitators.
Wellbeing Support: Access to wellbeing support and advice, plus up to 6 free counselling sessions through our Employee Assistance Programme.
Pension Scheme: A generous and competitive pension scheme.
Healthcare Access: Immediate access to healthcare professionals and discounts on various health treatments through our Simply Health Scheme.
Supportive Culture: Regular feedback from staff is highly valued and encouraged, with frequent supervisions with line managers.
Reflective Practice: 6 weekly Reflective Practice sessions from objective, external facilitators.Additional Information: A valid UK driving licence and access to own vehicle required. Business insurance will be needed for roles involving travel. General working hours are Monday to Friday, 08:00 - 17:00.
The Role:
As a Targeted Support Worker, you will provide guidance and assistance to vulnerable tenants with complex needs, particularly those with a history of rough sleeping. Your main focus will be to establish and maintain strong personal connections with tenants, enhancing engagement, overcoming obstacles, and preventing tenancy breaches.
You will manage a caseload of up to ten clients, though this number may vary depending on case complexity. These clients will come from various projects and services across the local area, making multi-agency collaboration essential.
Responsibilities Include:
Conduct needs assessments of at-risk and vulnerable tenants.
Provide and coordinate effective support, advice, and assistance to tenants to ensure they can maintain their tenancies.
Support tenants to access support, care, and health services.
Maintain regular contact with tenants, implementing support plans and undertaking appropriate support actions.
Provide case studies and reports on outcomes within the service.Qualifications / Requirements:
A valid UK driving licence and access to own vehicle, with business insurance for roles involving travel.
Experience working with vulnerable adults with complex needs and/or challenging behaviours.
Understanding of benefits and housing benefits systems.If you're passionate about making a difference and have the required skills and experience, we encourage you to apply for this rewarding role.
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