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Exams Operations Manager
3 months ago
Exams Operations Manager Needed ASAP
Temporary Contract | Hourly Rate: £27 - £33 | 1-Month Contract | Holborn, London
Are you a dynamic and organised individual with line management experience? Are you passionate about delivering high-quality services to candidates? Our client, a leader in the membership industry, is seeking an Exams Operations Manager to join their talented team in Holborn, London.
Role Overview:
As the Exams Operations Manager, you will be responsible for leading a team of exams administrators and ensuring the smooth delivery of candidate-facing services. With a focus on customer service and operational efficiency, you will play a vital role in supporting the examination process for thousands of candidates.
Your Key Responsibilities:
Line management of a team of administrators, including resource management and overseeing objectives.
Budget management, including invoice approval and monitoring income against targets.
Provide excellent customer service by resolving escalated operational complaints and concerns.
Collaborate with key stakeholders to ensure smooth exam sittings and capacity planning for future intakes.
Participate in global partnership, budget oversight, and project board meetings. Your Experience:
To excel in this role, you should have:
Previous experience in line management within an exams, training, or learning environment.
The ability to familiarise yourself quickly with relevant exams and associated platforms.
Strong communication skills and the confidence to engage with professionals at all levels.
Comfort working in a complex ecosystem, collaborating with a diverse volunteer examiner body.✨ Perks and Benefits:
Competitive hourly rate ranging from £27 to £33.
Temporary contract for 1 month.
Full-time working pattern.
Conveniently located office just 3 minute walk from Holborn train station.
Join our client's team and be part of a journey that shapes the future of medical examinations Apply now
#ExamsOperationsManager #LondonJobs #JoinOurTeam #ExcitingOpportunity
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