HR Advisor, Retail
4 weeks ago
REPORTS TO: HR Manager
Role Summary
This role sits in URBN, our shared service function within the HR & Talent Department. URBN supports and works across all business areas across our brands Urban Outfitters, Anthropologie & Free People.
This is a pivotal role within the Retail HR team, supporting our retail populations across the UK and Europe. It reports into the HR Manager and works closely with the retail Talent team. Building strong relationships with the retail teams will be critical to the success of this role.
The ideal candidate will already be working at HR Advisor level, ideally for a retailer. Personality and approach will be as important as your experience. You need to be resilient, driven and focused on achieving results. Building strong relationships with the store teams will be critical to the success of this role.
What You’ll Be Doing:
Employee RelationsnAct as a point of contact for all retail HR-related queriesnProvide Employee Relations advice to employees and line managers, ensuring a best practice approachnEnsure all issues are dealt with following Company policynWork closely with other HR colleagues to monitor, review and update all policies, ensuring they reflect the commercial needs of the businessnEnsure URBN is compliant with all UK and European employment law and proactively seek updatesnPrepare and issue correspondence in relation to ER casesnCommunicate all ER case information to the HR Coordinator to ensure all trackers are kept up-to-date
Learning & DevelopmentnSupport the HR and L&D team in the preparation and the delivery of all training coursesnConduct training-needs-analysis for retail employees and suggesting training opportunities to match business needsnSupport co-ordination and roll-out of annual HR processes, driving improvements to the appraisal process and providing support to line managersnProactively identify performance issues with line managers and recommending a best practice approach, providing support as appropriatenPartner with the HR Coordinator to manage the induction and onboarding process for new starters
Reward & EngagementnSupport with the annual Engagement Survey process and use the findings to inform your relationship building and actionsnUnderstand and be knowledgeable on reward and benefits for UK and EU retail populations, leading communication to employees in a pro-active and engaging mannernBuild a comprehensive knowledge of the pay and benefits structures internally and benchmark against competitors, reporting findings on a quarterly basisnManage employee wellbeing initiatives for Retail
AdhocnReview the monthly payroll spreadsheets to ensure accuracy and timeliness of communication to the Payroll departmentnIn collaboration with the HR Coordinator and HR Advisor’s, conduct exit interviews for retail management employees, flagging issues and reporting findings on a quarterly basis to the HR Manager’snAnalysis of HR KPI’s and reporting of data – monthly, bi-annually and annuallynSupport the HR Manager to ensure compliance with sponsor license requirements and right to work processesnParticipating in adhoc HR projects with the team
What You’ll Need:nPreferably experience as a HR Advisor in fast-paced, creative businessnSolid understanding of employment law, CIPD qualified or training to benRobust enough to combine a creative, innovative approach with commercial ideasnSelf-motivated with the ability to work under minimal supervision and guidancenStrongly results driven and delivery focusednAbility to build strong, credible relationships quickly and to be trusted at all levelsnHigh attention to detail and quick at identifying prioritiesnStrong analytical skills and an interest in reportingnAbility to work under pressure and meet deadlinesnExcellent written and verbal communication skills and ability to deliver with impact, along with excellent listening and questioning skillsnExcellent Microsoft office skills (PowerPoint, Word, Excel)
The PerksnWork-life balance:nFlexible start and finish timesnBring your dog to worknWellbeing:nEmployees Assistance program to support with mental, physical and financial healthnFully equipped free gym and on-site wellness room in Brick Lane and 50% discount off external gym membershipsnPrivate Medical InsurancenEmployee Discount:nUp to 40% off at all URBN Brands (Urban Outfitters, Anthropologie, Free People and more)nCommunity:nOne paid day to either volunteer or fundraise for a charity of your choicenTravel:nCycle to work scheme, season ticket loannContinued Development:nWe offer structured support within the business alongside continued learning and development
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