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Service Administrator

1 month ago

Winchester, United Kingdom Connect2Hampshire Full time
Job Title: Service Administrator
Location: Winchester
Contract Type: Temporary
Salary: £13.95 PH
About Us
Connect2Hampshire is a managed service agency owned by Hampshire County Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.
About the Role
To provide support to the Attendance Coordinator and PA to the Service Manager and be the first point of contact for attendance queries from schools, parents and other agencies, either by telephone or email. You will maintain a database of all incoming enquiries. You will be expected to take on case work and produce data, statistics and reports.
What is the day-to-day of the role:
Answering telephone and inbox attendance enquiries from schools
Arranging primary school referral planning & review meetings
Maintaining database and tracking of all incoming enquiries
Recording involvements and case notes on Capita One
Case work involving direct support to Attendance Officer
Produce data, statistics and reports
Work with Children Missing Education admin allowing interchange of roles
Required Skills and Qualifications
Highly organised with a professional attitude and enjoy working within a busy team.
Competent IT/keyboard and administrative skills
Excellent verbal and written communication skills.
Understanding of the need to maintain confidentiality and GDPR regulations.
The ability to work with sensitivity and humour in a fast paced and often demanding role.
Educated to A Level standard or equivalent. Experience of working in a school environment preferable.
Benefits
Training Provided
Call to action: Email: Call: (phone number removed)
Connect2Hampshire is a trading style of Hampshire & Kent Commercial Services LLP - A joint venture between Hampshire County Council & Commercial Services Kent Ltd. Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates