People Operations Partner

4 weeks ago

Addlestone, United Kingdom eTeam Full time

Duration: 6 Months

Location: Hybrid 1 day per week, Addlestone, UK


Execution of Business Change Projects:

• Primarily responsible for leading all aspects of UK collective consultation process including training of line managers, running elections and administering meetings and documentation.

• Work closely with People Partner Lead on global transformation project ensuring all aspects of administration and due diligence is maintained for all aspects of the project.

• Maintain a mind-set of continuous improvement to identify opportunities to improve the services provided by HR

Ways of Working:

• Collaborate with Legal, Ethics & Compliance, HR Business Partners and Centres of Excellence to provide the appropriate level of support required

• Work supportively and collaboratively with teams across HR

• Maintain a proactive approach, taking the initiative and managing self effectively

• Build relationships and trust with key stakeholders

• Seek opportunities to continually improve the services provided by HR

• Is responsible for delivering a legally compliant HR service in line with identified needs.

• Will report to the People Partner Cluster Lead and will work closely with others across the broader HR function and directly with the business ,


Competencies

Customer Focus:-

• Acts to support a culture where everything is done to enhance value to patients. Intentional about meeting/exceeding customer expectations.

• Proactively seeks feedback to improve service provision.

Innovation & Change:

• Continuous improvement approach: takes personal ownership to improve ways of working and leverage/share best practice.

Results Orientation:

• Ability to work autonomously and make evidence-based decisions: judgement to know when to seek guidance or escalate

• Methodical with ability to prioritise and meet deadlines. Tenacious to follow up and resolve outstanding matters and explore options.

• IT literate (Intermediate stage) to type/ create and edit reports, trackers etc. Excel, Word, PowerPoint, Outlook and eLearning and online systems (e.g. LMS, ZINC, TMF etc. databases). Intranet and web.

• Good written and verbal communications including ability to prepare updates, summaries, emails to employees and managements.

Communication & Collaboration:

• Collaborates: values others views and perspective. Able to challenge respectfully and propose alternative solutions.

• Proactively shares knowledge, and adapts approach to build consensus and respect diverse views and cultures.

Developing & Inspiring:

• Proactively shares knowledge and best practice and encourages others to develop.

Working as One Client:

• Takes personal ownership and acts as a role model of ethics and compliance treating everyone with respect.


Experience

• Education – Bachelor Degree

• Years of working experience: 5+ years

• Experience in managing high risk employment-related cases from intake to investigation to resolution

• Proven experience function as a natural collaborator who is authentic, transparent and aligns with the client values and code of conduct

• Proven success partnering and collaborating with stakeholders’ cross-functionally and at all levels

• Strong analytical skills and ability to exercise sound judgement based on policies, procedures, practices, and risk factors

• Excellent interpersonal skills with an ability to inspire trust and confidence and effectively influence the decision-making process

• Self-starter and ability to manage a workload of varying complexity to a high standard

• Experience across core HR functions (e.g. Compensation, Benefits, Performance Management, etc.) with specific experience in HR process design, transaction support and employee administration

• Fluent in English and at least one other European language

• Continuous Improvement knowledge

• Personal computer skills, including MS Office and Outlook

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