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Desktop Support Engineer

3 months ago


UK, United Kingdom Maclean Moore Ltd Full time

Desktop Support Engineer | Leiston | Onsite | Initial 6 months | BPSS or SC Clearance required

Maclean Moore have partnered with a global consultancy who are looking to hire a Desktop Support Engineer who can join them on a long term project in Leiston.

Role: Desktop Support Engineer
Duration: 6 Months, extended beyond
Location: Leiston - Onsite
Up to 200 a day, Inside IR35
MUST HAVE BPSS/SC CLEARANCE and DRIVING LICENCE

Key responsibilities:

  • Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPN's, Printers and mobile phones.
  • Managing incident queues
  • Handling calls with Customers, VIP user management
  • Vendor management
  • Responding in a timely fashion to reactive or proactive incidents
  • Recording and documenting incident tickets
  • Monitoring Phones, emails, Microsoft Team chat for any incoming incidents
  • Management of Win-10 devices (MMD Microsoft Managed Devices)
  • Technical troubleshooting, issues identification and resolution of various services running in WIN-10 operating system.
  • Antivirus Management (Defender/McAfee)
  • Device movement from one desk to another as per requirement/project requirement.

If you are interested, Please apply directly and i will be in touch to discuss further.


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