IT Desktop Support Engineer

2 weeks ago

City Of London UK, Central London, United Kingdom Nanotek Ltd Full time

* IT Desktop Support Engineer


Candidates MUST have FULL UK Working rights.


Salary £32 - £34K p.a


Hybrid based (4 days office/1 day remote)


* IT Support

** Software Support

* IT Desktop Support

  • IT Helpdesk
  • 1st/2nd Line IT Support
  • MCSE
  • MCSA
  • Windows Server 2010_18
  • Cloud
  • Office 365
  • Virtual Servers
  • Cloud


Job Role:

  • To provide 1st and 2nd line support to users in the business.
  • To work on a range of hardware support - including computers, laptops, printers, and mobile devices.
  • Working with the other members of IT team along with the senior management team to understand the upcoming needs and requirements of the IT function.
  • Provide remote support for users and staff based in regional offices.
  • Provide technical and functional support on applications, portals, software, and support for all products/ equipment implemented in the business.
  • Supporting devices and users on a Windows network comprising of Windows Computers and laptops, Active Directory.
  • Deploy computers/laptops and devices to users and provide maintenance when required to ensure continuity of day-to-day business.
  • Manage security of information as defined in the Security protocol.

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