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Customer Service Administrator

3 months ago

Uxbridge South, United Kingdom Parkside Full time
Part-Time Customer Service Representative (Temporary)
Office location:
Stockley Park, Uxbridge UB11
Are you a parent looking for flexible work during school hours? Or perhaps a university student seeking a part-time role over the summer? Join our team and gain valuable experience while enjoying a balanced work-life schedule
Key Responsibilities:
Respond to customer inquiries via email with empathy and professionalism.
Handle customer concerns and complaints effectively, ensuring a positive customer experience.
Maintain accurate records of customer interactions and transactions.
Collaborate with the team to improve customer service processes. Requirements:
Previous experience in back office customer service, particularly in email correspondence.
Excellent written communication skills.
Strong empathy and the ability to understand and respond to customers' needs.
Reliable, punctual, and able to work independently. Working Hours:
Part-time, flexible hours to suit school schedules or summer availability.
Ideal for parents or students seeking work-life balance. **Why Join?**
Friendly and supportive team environment.
Gain valuable customer service experience.
Flexible working hours to fit your lifestyle. If you have a knack for writing empathetic and professional emails and are looking for a part-time role that fits your schedule, I would love to hear from you