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Hospitality Supervisor
3 months ago
Job Description
Plan, manage, lead, deliver and present the food and beverages as per the food specification
- Manage, guide and coach the assigned staff to ensure an efficient service
- Manage and lead the customer service team ensuring the rota and staff requirements are completed
- Delivery of training of all customer service employees
- Ensure the quality of food, guest services. hygiene, cleanliness and tidiness of all service areas achieve customer satisfaction.
- Interacting with customer service team members whenever is possible and appropriate to ensure they are heart of the operation.
- Manage compliance across the Health and Safety and Food Safety operations
- Continually bring added value to the contract through innovation and pro-activeness
- Constantly analysing business trends and competitors to provide the best customer experience to our guests.
- Managing any employee relations issues within the team
- Taking responsibility for all your actions, support your team, and celebrate successes as a family
Company Description
Duke of Kent School, Peaslake Road, Cranleigh. Surrey
13.50 per hour
Term Time - 185 days per annum
Must have own transport due to the schools remote location
40 hours as required Monday to Friday, there will be occasional Saturdays for school Open Mornings
Holroyd Howe is one of the UK's leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.
Can you commit to feeding hungry tummies as well as hungry minds? We serve more than just a meal in our kitchens, so are you the exceptional Hospitality Supervisor we're looking for?
If you are looking for an employer that will invest in you and develop your career further, then look no further and apply
Qualifications
Previous experience in overseeing hospitality and events
Additional Information
There are many advantages to working for us and we provide our employees with bespoke benefits which include:
- Free meals whilst at work
- Career development opportunities
- HIT Apprenticeships for all experience levels
- Reward & recognition schemes
- People awards to celebrate our employees
- Work/life balance
- Employee Benefits Platform
- Employee Assistance Program
- Recommend a friend scheme
- Company sick pay scheme
- Prestigious working environments
- Team events scheduled throughout the year
- 28 Prorated Holiday days inclusive of bank holidays
- Pension scheme
We invest in the training and development of our teams to give them the appropriate skills necessary to thrive in their job roles. We have outstanding teams of experienced professionals who tailor our catering service provision specifically to suit children, of all ages, meeting the bespoke requirements of our clients.
"Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity and therefore we require an Enhanced DBS which includes a Barred List Check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences."
This appointment is offered on the return of satisfactory professional references.
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