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Digital Communication Transition Manager

1 month ago

Swindon, United Kingdom Alexander Mann Solutions - Public Sector Resourcing Full time

On behalf of BEIS, we are looking for a Digital Communication Transition Manager (Inside IR35) until 31/03/2025 contract based Remote with occasional travel to the Swindon Office.

As a Digital Communication Transition Manager, your main responsibilities will be:

Continue to be the Eloqua administrator:
. Discovery and documentation of existing usage inc. undertaking a review of current users, email volumes, managed services set-up (eg Ofgem), data retention etc, so that planning for migration to Marketing Cloud can proceed
. Continue to be responsible for all Eloqua configuration and management
. Any other Eloqua activities as required and agreed

Become a Marketing Cloud 'super user' - building and creating email campaigns according to agreed priorities:
. contributing to and shaping the subscriber strategy
. building templates for emails
. learning the journey planner
. troubleshoot access queries, template queries and any ad hoc query as required
. becoming familiar with the CRM integration and how to segment and suppress recipients
. contributing to preference center strategy

Become the email comms lead for any IUK mailing list without a clear business owner, eg KTP, to be sent from Marketing Cloud:
. Build templates
. Add content
. Be the point of contact
. Support with their data needs both in in the short-term as well as for longer-term data strategy (ie CRM integration)
. Discovery around email use across IUK, including Business Growth's use of GOVdelivery.
. Priorities agreed with line manager
. Any email comms activity or request

It would be preferential to have had:
. Previous Email platform experience.
. Extensive Stakeholder management experience
. Strong communication skills

Please be aware that this role can only be worked within the UK and not Overseas.

Disability Confident

As a member of the Disability Confident Scheme, BEIS guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply.

Armed Forces Covenant/commitment

BEIS guarantees to interview veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.

In applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".