Cloud Support Engineer

4 weeks ago

London, United Kingdom Careers Plus Full time
Cloud Systems Engineer

Location:

(Remote/Home-based)

Company Overview:

We are a leading provider of innovative cloud solutions, dedicated to delivering exceptional services to our diverse clientele. With a focus on reliability and performance, we empower businesses to thrive in the digital landscape. Join our client's dynamic team as a Cloud Systems Engineer and play a pivotal role in ensuring their clients receive top-tier support and infrastructure solutions.

Position Overview:

As a Cloud Systems Engineer, you will be an integral part of their IT Operations team, responsible for maintaining and optimising their cloud platform to meet the evolving needs of their clients. Whether diagnosing and resolving incidents or implementing strategic enhancements, you will contribute to delivering unparalleled service excellence.

Responsibilities:nCollaborate with the IT Operations team to ensure the delivery of performant and reliable platforms to our valued clients.nProvide expert-level support, including incident/problem diagnosis and resolution escalation to the Customer Support team.nConduct routine checks and triage activities, swiftly addressing any issues to uphold service standards.nManage event and incident management for our cloud platforms, ensuring seamless operations.nExecute planned change requests and maintenance activities on hosted infrastructure, prioritising customer satisfaction.nFacilitate customer deployment activities and maintain comprehensive documentation on infrastructure requirements.nOffer management and support for on-premises/dedicated clients, including the production of monthly service reports.nPromote and expand our IT Operations offerings to existing and potential clients.nContribute to continuous improvement initiatives for our products and services, driving enhancements and efficiencies.nEngage in a blend of project work and BAU activities, catering to both in-flight and live client requirements.

Requirements:

Essential:nProven experience managing complex IT infrastructure environments, particularly based on Microsoft technologies, adhering to defined SLAs.nDemonstrable expertise in providing technical application-level support and SQL management.nFamiliarity with enterprise monitoring tools such as System Centre Operations Manager, Azure Application Insights, etc.nStrong knowledge of Windows Server administration, troubleshooting, and network traffic analysis.nProficiency in managing, documenting, and optimising multi-tenant cloud environments.nAbility to research and adopt new technologies, contributing to team knowledge.

Desired:nPrevious experience with Microsoft technologies, including On-Premise Dynamics CRM.nMicrosoft Azure certification (AZ-104) is a plus.

Location:

This position offers flexibility for remote work or office-based in Nottingham with hybrid working arrangements available.

Join us in shaping the future of cloud solutions. Apply now and be part of a team dedicated to driving excellence and innovation in IT operations.

  • Senior Support Engineer

    4 weeks ago

    London, United Kingdom BASE Media Cloud Limited Full time

    [vc_row type="in_container" full_screen_row_position="middle" column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" scene_position="center" text_color="light" text_align="left" row_border_radius="none" row_border_radius_applies="bg" overflow="visible" overlay_strength="0.3"...

  • Senior Support Engineer

    4 weeks ago

    London, United Kingdom BASE Media Cloud Limited Full time

    [vc_row type="in_container" full_screen_row_position="middle" column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" scene_position="center" text_color="light" text_align="left" row_border_radius="none" row_border_radius_applies="bg" overflow="visible" overlay_strength="0.3"...

  • Senior Support Engineer

    3 weeks ago

    London, United Kingdom BASE Media Cloud Limited Full time

    (vc_row type="in_container" full_screen_row_position="middle" column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" scene_position="center" text_color="light" text_align="left" row_border_radius="none" row_border_radius_applies="bg" overflow="visible" overlay_strength="0.3"...

  • Senior Support Engineer

    4 weeks ago

    London, United Kingdom BASE Media Cloud Limited Full time

    (vc_row type="in_container" full_screen_row_position="middle" column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" scene_position="center" text_color="light" text_align="left" row_border_radius="none" row_border_radius_applies="bg" overflow="visible" overlay_strength="0.3"...

  • Senior Support Engineer

    3 weeks ago

    London, United Kingdom BASE Media Cloud Limited Full time

    [vc_row type="in_container" full_screen_row_position="middle" column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" scene_position="center" text_color="light" text_align="left" row_border_radius="none" row_border_radius_applies="bg" overflow="visible" overlay_strength="0.3"...

  • Senior Support Engineer

    3 weeks ago

    London, United Kingdom BASE Media Cloud Limited Full time

    [vc_row type="in_container" full_screen_row_position="middle" column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" scene_position="center" text_color="light" text_align="left" row_border_radius="none" row_border_radius_applies="bg" overflow="visible" overlay_strength="0.3"...

  • Cloud Solutions Engineer

    4 weeks ago

    London, United Kingdom Cloud Decisions Full time €60,000

    Cloud Solutions Engineer - Modern Workplace To £60,000 Work from Anywhere!10 + days Study Leave per annum! As a Cloud-first company and a Microsoft Gold Partner, my client fully embraces the cloud and are recognised leaders in helping companies transform and innovate. They have a wealth of knowledge and experience helping organisations with the...

  • Cloud Solutions Engineer

    4 weeks ago

    London, United Kingdom Cloud Decisions Full time €60,000

    Cloud Solutions Engineer - Modern Workplace To £60,000 Work from Anywhere!10 + days Study Leave per annum! As a Cloud-first company and a Microsoft Gold Partner, my client fully embraces the cloud and are recognised leaders in helping companies transform and innovate. They have a wealth of knowledge and experience helping organisations with the...

  • Cloud Solutions Engineer

    3 weeks ago

    London, United Kingdom Cloud Decisions Full time €60,000

    Cloud Solutions Engineer - Modern Workplace To £60,000 Work from Anywhere!10 + days Study Leave per annum! As a Cloud-first company and a Microsoft Gold Partner, my client fully embraces the cloud and are recognised leaders in helping companies transform and innovate. They have a wealth of knowledge and experience helping organisations with the...

  • Cloud Solutions Engineer

    3 weeks ago

    London, United Kingdom Cloud Decisions Full time €60,000

    Cloud Solutions Engineer - Modern Workplace To £60,000 Work from Anywhere!10 + days Study Leave per annum! As a Cloud-first company and a Microsoft Gold Partner, my client fully embraces the cloud and are recognised leaders in helping companies transform and innovate. They have a wealth of knowledge and experience helping organisations with the...

  • Cloud Engineer Cloud Operations · Cardiff · Hybrid Remote

    5 days ago

    London, Greater London, United Kingdom Mobilise Cloud Services Ltd Full time £35,000 - £45,000

    Are you looking for an opportunity to join an innovative, creative and energetic digital transformation organisation? Mobilise Cloud Services is a small yet growing digital transformation consultancy, that continuously punches above our weight? We demonstrate this consistently with our clients, and through our partnerships with AWS and Microsoft. We are...

  • IT Support Engineer IT Projects

    5 days ago

    London, Greater London, United Kingdom BASE Media Cloud Limited Full time

    vc_row type="in_container" full_screen_row_position="middle" column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" scene_position="center" text_color="light" text_align="left" row_border_radius="none" row_border_radius_applies="bg" overflow="visible" overlay_strength="0.3"...

  • Cloud Support Engineer

    5 days ago

    London, Greater London, United Kingdom Smart DCC Full time

    Cloud Support Engineer - Exciting Opportunity at the DCCLocation: London, Manchester or Ruddington (hybrid working model)An exciting opportunity is available for a Cloud Support Engineer to join the team at the DCC. This initial 6-month day rate contract inside IR35 offers the chance to work from Manchester, London, or Nottingham in a predominantly remote...

  • Senior Support Engineer

    5 days ago

    London, Greater London, United Kingdom BASE Media Cloud Limited Full time

    [vc_row type="in_container" full_screen_row_position="middle" column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" scene_position="center" text_color="light" text_align="left" row_border_radius="none" row_border_radius_applies="bg" overflow="visible" overlay_strength="0.3"...

  • IT Support Engineer IT Projects

    4 weeks ago

    London, United Kingdom BASE Media Cloud Limited Full time

    vc_row type="in_container" full_screen_row_position="middle" column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" scene_position="center" text_color="light" text_align="left" row_border_radius="none" row_border_radius_applies="bg" overflow="visible" overlay_strength="0.3"...

  • IT Support Engineer IT Projects

    4 weeks ago

    London, United Kingdom BASE Media Cloud Limited Full time

    vc_row type="in_container" full_screen_row_position="middle" column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" scene_position="center" text_color="light" text_align="left" row_border_radius="none" row_border_radius_applies="bg" overflow="visible" overlay_strength="0.3"...

  • IT Support Engineer IT Projects

    3 weeks ago

    London, United Kingdom BASE Media Cloud Limited Full time

    vc_row type="in_container" full_screen_row_position="middle" column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" scene_position="center" text_color="light" text_align="left" row_border_radius="none" row_border_radius_applies="bg" overflow="visible" overlay_strength="0.3"...

  • IT Support Engineer IT Projects

    3 weeks ago

    London, United Kingdom BASE Media Cloud Limited Full time

    vc_row type="in_container" full_screen_row_position="middle" column_margin="default" column_direction="default" column_direction_tablet="default" column_direction_phone="default" scene_position="center" text_color="light" text_align="left" row_border_radius="none" row_border_radius_applies="bg" overflow="visible" overlay_strength="0.3"...

  • Customer Support Engineer, 1st Line Support, Service Desk

    2 months ago

    London, United Kingdom Cloud Decisions Full time

    Onsite Service Desk Engineer – Central London To 30k + Exceptional Benefits Package Want to work in a meaningful environment, surrounded by rich history and heritage? We’re after a superstar Onsite Service Desk Engineer that wants to sharpen their skills within a world-class and state-of-the-art medical facility… “Having worked for a number of...

  • Customer Support Engineer, 1st Line Support, Service Desk

    4 weeks ago

    London, United Kingdom Cloud Decisions Full time

    Onsite Service Desk Engineer – Central London To 30k + Exceptional Benefits Package Want to work in a meaningful environment, surrounded by rich history and heritage? We’re after a superstar Onsite Service Desk Engineer that wants to sharpen their skills within a world-class and state-of-the-art medical facility… “Having worked for a number of...