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Savings Administrator
2 months ago
Contract: Full-time - 3 Month Fixed Term Contract
Location: Tunbridge Wells
Responsible to: Head of Savings Operations
Pay: £15 - £18 per hour
Are you looking for a temporary opportunity to showcase your financial expertise and customer service skills? Our client, a leading financial organisation, is seeking a Temporary Savings Administrator to join their team in Tonbridge. If you have a keen eye for detail, strong organisational abilities, and a passion for delivering exceptional customer service, this could be the perfect role for you
Responsibilities:
Customer handling:
Promptly acknowledge and address saver communications via telephone, letter, or email.
Maintain customer confidentiality and adhere to data protection rules and regulations.Customer accounts:
Conduct detailed Anti-Money Laundering checks in accordance with the organisation's AML Handbook.
Prepare and submit Suspicious Activity Reports (SARs) when necessary.
Perform risk assessments on new and existing savers to determine their risk level.
Communicate with savers to collect necessary information and documentation.
Maintain accurate data within the organisation's core banking system.General Operations:
Act as the main point of contact for saver communications related to 'live' AML checks.
Support updates to senior management and committees.
Assist with office administration tasks, including filing, scanning, and data entry.Requirements:
2 years of customer service experience in a financial service environment preferred but not essential
Knowledge of Anti-Money Laundering frameworks.
Experience with credit reference agency checks and PEP/sanction monitoring.
Proficient in data entry into core systems.
Understanding of corporate structures.Join our client's dynamic team and contribute to the ongoing success of their savings Operations department. You will have the opportunity to work with a supportive and collaborative team, gaining valuable experience in the financial sector.
Apply online today for immediate consideration or contact Shannon directly on (phone number removed) | (url removed)
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