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Thetford - Customer Service Advisor
3 months ago
Your main and crucial role as a Customer Service Advisor will be representing the company on the initial call that customers make into the business. You will be tasked with providing exceptional service to customers and ensuring their needs are met efficiently and effectively with regard to any policy queries they may have.
Your working week:
The offices are open: Monday to Friday | 8.30am - 7.00pm Saturday | 9.30am - 4.30pm You'll work an average of 38.75-hours over a five-day week.
Working times are based on a pre-planned three-week rotating schedule, so you'll always know when you're at work, so you can plan your life.
You'll be in the office on alternate Saturdays and, even though the Saturday working hours are shorter (9:30am – 4:30pm), you'll be given a full day off during the week, plus there's overtime should you wish. This is an exciting and superb opportunity to start your career in the insurance industry with excellent training and in-house development to enable you to learn and progress. The team is friendly and supportive and you will be greeted with a smiley face
If you are excited about this opportunity and you would like to discuss the role in more detail, please reach out to Shelly Tinkley or simply apply online
