Customer Service Supervisor

5 months ago


Thetford, United Kingdom Thetford Garden Centre Full time

**About us**

**Thetford Garden Centre was founded in the town centre in 1982 by Jean & Paul Nixon. With no previous experience in retail or horticulture they managed to build up a thriving business.**

**Main Duties to include**:

- Meeting and greeting all customers
- Supervising till staff
- Dealing with customer returns
- Producing our. in-house signage, knowledge of Adobe InDesign would be an advantage

Applicants must be confident, enthusiastic and able to learn quickly. You will be a lasting impression to our customers and so you will have a great responsibility to provide a high level of customer service at all times. Retail experience and computer skills essential. Full training will be provided.

**Hours of work**:
**Week 1**:
Mon - Tues 9am - 6pm

Tues 9am - 6pm

Fri 9am - 4.30pm

**Week 2**:
Mon - Tues 9am - 6pm

Tues - 9am - 6pm

Fri - 2.30pm - 8pm

Saturday - 8am - 6pm

Sun - 9am - 4pm

**Job Types**: Part-time, Permanent

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Thetford, IP24 2RL: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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