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Service Manager

1 month ago

Camden Town, United Kingdom Depaul UK Full time
Service Manager
This is an exciting opportunity for a Service Manager to join an exciting charity, where you will play a vital role in supporting and empowering vulnerable young people aged 16-24 in our innovative Camden Kaleidoscope project.
Position: Service Manager
Location: Camden
Contract: Permanent
Hours: Full-time, 37.5 per week
Salary: £37,880 per annum inclusive of Inner London Weighting plus pension and benefits
Closing Date: Wednesday 17th July – we are doing interviews on a rolling basis, so we encourage you to apply at your earliest convenience.
About the Role
Camden Kaleidoscope, located in London, is an innovative, specialist-supported accommodation service focusing on mental health and complex needs. As a Service Manager you will lead a dedicated team to provide trauma-informed mental health support to young people between ages 16-24, an understanding and/or experience of trauma-informed practice would be advantageous. In addition, you’ll manage and develop a dedicated staff team including mental health support workers, volunteers and students so previous experience in line management and working in Mental Health accommodation services (or equivalent) will be required.
Key responsibilities include:
* Lead the process of continuous improvement for the service following the organisation’s annual project review and year planning cycle.
* Collaborate with external agencies to ensure coordinated and client-centred service delivery.
* Manage financial, IT, and building resources effectively per the organisation’s policies.
About You
You will have experience in managing a service in a support setting with a focus on continuous improvement in working with young people with complex mental health needs.
You will need to have the following skills and experience:
* Experience and/or understanding of trauma-informed practice
* Experience in managing and working in Mental Health Accommodation Projects.
* Experience in managing partnerships with mental health and other professionals.
* Experience in managing budgets and expenditures.
In return for working here, you will receive:
* A comprehensive training package tailored to your needs and role
* Commitment to continued professional development with internal mentoring.
* Flexible working model for suitable roles.
* Supportive flexitime and toil arrangements.
* 26 days annual leave rising to 30 after five years’ service.
* Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
* Financial wellbeing offering interest free loans and advances
* Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
* Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
* Cycle to Work scheme and interest-free season ticket loans.
* Discount vouchers including gym, retail, food & drink, travel, electricals and more.
* Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
* International Accident Cover – accidental death, permanent disability
* Death in service (4x Base salary)
* Legal Advice line
About the Organisation
The employer delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as such as: Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service Leader. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

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