Client Account Executive

2 weeks ago

Gateshead, United Kingdom OSE European Ltd Full time
Job Title: Client Account Executive
Location: Gateshead
Salary: £31,000 per year - OTE including bonus (paid monthly)
Job type: Full Time - Permanent. 40 hours per week. Core hours to be covered being 08:30hrs - 16:30hrs, Monday to Friday.
OSE European Ltd are a busy transport & logistics company based in Gateshead, established in 2001, specialising in time critical transport to the UK and Europe.
OSE European Ltd are looking to expand, and are looking to recruit highly driven and committed Client account executive to become an integral member of the company.
Role Description:
Create new business opportunities through compelling telephone conversations with existing and lapsed customer base
Dealing with customer enquiries and quotations via email and telephone throughout the day
Delivering ongoing service updates to clients to ensure the best possible customer experience
Dealing directly with both our own drivers and subcontractors
Seek and agree appointment bookings to discuss our services and opportunities within the client's business
Develop valued relationships through daily telephone contact with newly acquired and existing clients
Manage a territory of client accounts, driving business value and revenue opportunities
Successfully work to and deliver against agreed sales targets
Utilise the company sales tools and Client Relationship Management (CRM) system to plan, conduct calls and accurately record all opportunities in line with sales objectives
Effectively use the CRM to access customer history, create pricing and inform discussions with the clients
The role is office based, currently in Gateshead, with an occasional requirement to attend offsite customer meetings with Senior members of the sales teamCandidate Essentials:
Excellent verbal and written communication skills
Highly driven, results orientated with strong attention to detail
Excellent interpersonal skills
Desire to deliver an outstanding customer experience
Ability to quickly build rapport and relationships with people at all levels of an organisation
Confidence to work on own initiative to create sales pipeline opportunities
Be fully conversant with MS Office toolsDesirable Experience:
Previous experience in a telephone or account management
Experience in logistics / transport related industry
Experience using Sales and CRM systemsPlease click on the APPLY button to send your CV for this role.
Candidates with the experience or relevant job titles of: Sales Account Manager, Account Manager, Client Communications, Relationship Officer, Customer Relationship Consultant, Customer Relationship Representative, may also be considered for this role

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