Care Coordinator

3 weeks ago


Hertfordshire, United Kingdom Golden Hand Support Ltd trading as Home Care Preferred Ltd. Full time

Care coordinator required for busy care agency

Home Care Preferred is a quality home care provider and we are recruiting a dedicated and committed care coordinator to join our dynamic team based in Barnet.

We offer a competitive salary and the opportunity to grow with our company.

The role of a care coordinator is one of the most important roles within the company, involving the care and support of all clients and caregivers.

The successful candidate will be responsible for the planning and allocation of care calls for caregivers using our sophisticated computer programme. Caregivers are assigned to service users, according to Home Care Preferred policies and procedures, and the care coordinator then works to ensure that all care calls are filled on a daily basis as well as when there are times of staff sickness or holiday.

The care coordinators role will involve:

Assigning care workers to clients

Liaising with and providing support to Supervisors and the Registered Manager

Responsibility for certain data input relating to specified area as changes occur

Ensuring that holiday/sickness and emergency calls are assigned and recorded

Preparation of reports and handling emergency incidents as required

To assist with the running of the out of hours on-call service as required

Key competencies of the Care Coordinator include:

To be able to plan and allocate the workload of care staff

To be able to establish and maintain effective working relationships

To be able to prepare accurate reports and efficiently handle emergency incidents as required

Good communication skills and time management

Sound understanding of good care principles

Ability to cope under pressure

Calm and patient

Ability to display empathy and understanding

Flexible and reliable

The Care Coordinator must:

Hold a full driving license

Live local to North London in order to attend to on-call services

Excellent planning, organisational skills and strong administration experience

Skills in care planning

Desirable qualities of the care coordinator:

NVQ 2

Professional qualification

Experience as a supervisor or senior care worker or care coordinator within a care providing organisation.

This is a full-time position and requires being part of an on-call service.


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