Supervisor (Care Coordinator)

2 weeks ago


Hemel Hempstead Hertfordshire, United Kingdom Glocal Select Ltd Full time

Key Responsibilities
This job requires Field care supervisors to be responsible and accountable for:
General Duties and responsibility
Service Delivery
* Ensure all care and support needs are met in accordance with a person-centred care/support plan and with the continued consent of the service user or an authorised representative
* Ensure that changes in the care needs are addresses accordingly - follow the correct procedure
* Ensure privacy, confidentiality and dignity of service users is maintained at all times
* Enable service users to achieve the desired outcome by working with and not for them.
* Ensure the care team is performing their duties correctly (person-centred care plan)
Provide assistance and support with personal care needs
* Assisting clients in all aspects of personal hygiene, e.g., washing, shaving, showering and dressing.
* Assisting clients to access toilet facilities, emptying commodes and disposal of incontinence material using correct health and safety procedures.
* Continence management
* Assisting clients to take care of the skin, teeth, hair and nails.
* Helping with catheters management
* Using manual handling equipment safely and correctly
Provide assistance and support with medication needs
* Assisting with medication in accordance to the care plan
* Collecting and delivering prescriptions if and when required
* Completing relevant medication logs and reporting any inconsistencies ensuring the carers are completing this
* Identify training needs, checking carers competencies, updating information in medical reviews
Provide assistance and support with nutritional needs
* Ensuring carers prepare meals, snacks and drinks according to the service users' choice
* Monitoring food and drink intake
* Assisting with feeding when required
* Proactive in supporting service users to seek advice on dietary requirements
* Supporting service users who have diabetes with meal plans
Provide assistance and support with General domestic tasks
* General domestic cleaning ensuring tasks are completed to a high standard
* Where appropriate facilities are available, assist with laundry washing and drying
* Essential shopping as and when required
Quality management
* Responsible for maintaining and improving knowledge, competencies and skills
* Ensure all required care records are accurately maintained
* Ensure all communication and medication logs are accurately maintained
* Promptly report any issues concerning the care, support, well-being or behaviour of the clients to the office or the on - call manager.
* Carry our team supervisions
Safeguarding
* Follow national and local safeguarding requirements and report all concerns immediately
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