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Resource Planning Coordinator

2 months ago

Manchester Area, United Kingdom MHA Full time

Who we are

Here at MHA, we take the time to create great relationships with our clients to become not just their trusted advisers, but valued partners that face the future together.

As a Top 13 firm of chartered accountants, tax and business advisers, we work in partnership with clients ranging from entrepreneurs and individuals to multi-national corporations. We work together to navigate an ever-changing business world and proactively identify the opportunities that tomorrow presents.

Leveraging our national network of offices, we offer a comprehensive range of financial and business strategy services to clients across the UK, enabling them to achieve profitable growth and build sustainable long-term success.

As a member of Baker Tilly International, we have a global reach that allows us to offer our insight and expertise wherever our clients need us to be. We believe this makes us a national and international partner of choice for entrepreneurs and multi-national enterprises across the world.

Our agile and responsive approach means we are always on hand to have the right conversations about with clients at the right time, allowing us to identify their goals and business needs both now, and in the future.

Purpose of the role

Resource management is a business-critical function at MHA. It ensures that organisations have the right people, with the right skills, in the right locations, available at the right time. You will play an important role in the coordination and delivery of resource management services, providing operational excellence whilst supporting delivery of our business and talent strategy.

As Resource Coordinator, you will work closely with Partners and Managers within the firm, to ensure the effective deployment, utilisation and development of resources. You will be skilled at building relationships and be focused on achieving the best commercial outcomes for the firm.

  • Liaising with Partners, Directors and Managers in the business to understand their client / project resource requirements.
  • Driving utilisation and advising stakeholders on resourcing solutions and best practice.
  • Identifying resourcing solutions whilst factoring in the client needs and individual skills.
  • Managing conflicting demands on resources to ensure the best and most profitable outcomes are achieved for the business and for our clients.
  • Maintain and administer work planners.
  • Provide administrative support for all aspects of the resourcing process.
  • Ensure that clients are provided with the best teams of people, combining industry experience with technical knowledge to ensure maximum commercial advantage.
  • Strategic talent management of staff; actively considering their career development needs and aligning them to engagement experiences accordingly.
  • Liaise, influence and challenge effectively to build relationships at all levels and with multiple stakeholders.
  • Identify and negotiate the release of suitable resources to cope with the needs of teams, when new work has been won and/or when project/job timings change.
  • Support the International and national secondment programme.
  • Analysis of weekly utilisation reports, supporting the Resource Manager with conversations around utilisation benchmarks and non-chargeable hours.
  • Reporting and forecasting of workforce utilisation and making strategic resource deployment decisions to maximise utilisation.
  • Support the Resource Manager and wider business with the onboarding of contingent workers.
  • Support Resource Manager with training and employee deployment.
  • Be accountable for identification of process improvement.

Qualifications and Skills

  • Highly confident, skilled verbal and written communicator with great attention to detail.
  • Previous experience within professional services would be highly advantageous.
  • Ability to interact effectively with empathy, impact and discretion, cultivating trusted advisor working relationships with Business Unit leadership, key stakeholders, practitioners, team members and the wider resource management function.
  • Commercial mind set.
  • Strong Excel skills.
  • Ability to plan and prioritise, multitask and manage a significant workload under pressure.
  • Strong relationship management experience: ability to interact, influence and negotiate with people at all levels.
  • Strong organisation and time management skills with excellent administration skills.
  • A proactive attitude towards change and ongoing focus on improvement.
  • Ability to influence strategic resourcing, training and recruitment decisions through presentation of information that is timely and informative.

What we can offer you

  • Genuine work life balance.
  • Accredited Investor in People.
  • New and improved programme for Succession planning and supportive management structure to help you realise your potential.
  • 33 days holiday including bank holidays, plus the opportunity to buy up to 5 days.
  • Competitive salary.
  • Amazing employee referral scheme, paying up to £4000 for a successful referral.
  • And more