Customer Service Manager
1 month ago
About the Company:
Want a role where no 2 days are the same???
Enjoy a fast-paced, ever-changing environment and are excited about the opportunity to make a significant impact??
Our client is an innovative tech start-up based in York, dedicated to revolutionizing the home services industry. Their mission is to alleviate the stress and complexity of moving homes by leveraging technology to streamline every aspect of the process. The aim is to make the transition to a new home as smooth and enjoyable as possible, ensuring that it is marked by excitement and anticipation rather than stress and anxiety
The Role:
We are seeking a dynamic and adaptable Team Leader to join this growing team, a newly created role you will initially manage a small team of two, with the potential for growth as the company expands. The Team Leader will work closely with senior managers to enhance external connections and commercialise incoming calls.
Key Responsibilities:
- Lead and manage a team of two, with potential for team growth.
- Collaborate with senior managers to develop and implement strategies for better engagement with external contacts.
- Handle customer inquiries and ensure high levels of customer satisfaction.
- Foster a positive and dynamic work environment where team members are motivated and supported.
- Adapt to the fast-paced and ever-changing start-up environment, embracing ambiguity and change.
The Person:
- Proven experience in a leadership role, preferably in a tech environment.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and projects simultaneously.
- Strong problem-solving skills and a proactive approach.
- Flexibility and adaptability to thrive in a dynamic work environment.
What We Offer:
- Opportunity to be part of a fun growing start-up with a vibrant and innovative culture.
- A supportive and collaborative team environment.
- Opportunities for professional growth and joining at the start of something big
-
Customer Service Manager
1 month ago
West Yorkshire, United Kingdom Nigel Wright Recruitment Full timeAbout the Company: Want a role where no 2 days are the same??? Enjoy a fast-paced, ever-changing environment and are excited about the opportunity to make a significant impact?? Our client is an innovative tech start-up based in York, dedicated to revolutionizing the home services industry. Their mission is to alleviate the stress and complexity of moving...
-
Customer Service Manager
4 weeks ago
West Yorkshire, United Kingdom Nigel Wright Recruitment Full timeAbout the Company: Want a role where no 2 days are the same??? Enjoy a fast-paced, ever-changing environment and are excited about the opportunity to make a significant impact?? Our client is an innovative tech start-up based in York, dedicated to revolutionizing the home services industry. Their mission is to alleviate the stress and complexity of...
-
Customer Service Advisor
6 months ago
West Yorkshire, United Kingdom E3 Recruitment Full timeAre you a passionate and dedicated individual with a knack for delivering top-notch customer service? Look no further! I am currently working with a leading Facilities Management company searching for a Customer Service Advisor to join their dynamic team on a permanent basis. **Customer service advisor job requirements** - Knowledge of using databases, MS...
-
Customer Service Officer
6 months ago
West Yorkshire, United Kingdom Eden Brown Synergy Full timeI am working with a NHS Organisation based in Leeds who are looking for experienced Customer Service Advisors for 6 months initially. The roles are full time, to start ASAP and paying £11.77 PAYE + holiday pay. **Role Overview** To assist in the provision of transaction processing services to one or several clients. To be responsible for defined core...
-
Parts & Service Manager
1 week ago
West End, United Kingdom Service Care Solutions Full timeMy client is an established manufacturer and supplier of bespoke, turnkey industrial machinery worldwide.With a reputation for providing the highest levels of product and after service care to their customers, they are currently looking to recruit an experienced Service & Parts professional to lead and manage the development and implementation of a Service...
-
Customer Service Representative
6 months ago
West Yorkshire, United Kingdom TTEC Full timeCustomer Service Representative - On Site Bringing smiles is what we do at TTEC... for you and the customer. As a **Customer Service Representative** working **On Site** in **Leeds**, **UK**, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company...
-
Customer Service Advisor
6 months ago
West Yorkshire, United Kingdom Brook Street Full timeHave you ever wanted to work within the civil service? Are you confident in your customer service and administration skills? Do you enjoy communicating with a wide range of people? If you answered 'Yes', we would love to hear from you. **Location**: Regional Payment Centre, Ailsa House, Morley, Leeds LS27 7ZT **Salary**: £11.28ph (annually...
-
Customer Service Advisor
1 month ago
Ferrybridge, West Yorkshire, United Kingdom TotalEnergies Full timeJob Activities Provide excellent customer support through liaison with the customer, third party suppliers, SM’s, ABM’s and other departments Answering direct calls from customers in a prescribed timeframe and delivering service and support for the customer Advise customers on threshold levels for bulk deliveries by analysing and monitoring the...
-
Customer Service Advisor
22 hours ago
Ferrybridge, West Yorkshire, United Kingdom TotalEnergies Full timeJob Activities Provide excellent customer support through liaison with the customer, third party suppliers, SM’s, ABM’s and other departments Answering direct calls from customers in a prescribed timeframe and delivering service and support for the customer Advise customers on threshold levels for bulk deliveries by analysing and monitoring the...
-
Maintenance Service Manager
3 weeks ago
west yorkshire, United Kingdom Talent84 Ltd Full timeMaintenance Service Manager - £50,000 per yearTalent 84 have a permanent vacancy for a Maintenance Service Manager to work for a specialist utilities service provider in Wakefield.Hours of work40 hours per weekMon Fri 8.30 am 5.00 pmJob PurposeTo lead a maintenance planning team ensuring that customers receive the best possible service.Reporting to the...
-
Maintenance Service Manager
2 weeks ago
West Yorkshire, United Kingdom Talent84 Ltd Full time €50,000Maintenance Service Manager - £50,000 per year Talent 84 have a permanent vacancy for a Maintenance Service Manager to work for a specialist utilities service provider in Wakefield. Hours of work 40 hours per week Mon Fri 8.30 am 5.00 pm Job Purpose To lead a maintenance planning team ensuring that customers receive the best possible service. ...
-
Customer Service Liaison
2 weeks ago
West Midlands Combined Authority, United Kingdom Tri-County Ambulance Service, Inc Full timeJob SummaryWe are seeking a highly motivated and organized Sales Coordinator to join our team in Birmingham. As a Sales Coordinator, you will be responsible for managing orders, providing exceptional customer service, and maintaining accurate records using Sage software.Responsibilities and Duties:Manage incoming orders and respond to client...
-
Customer Service Manager
1 month ago
West Yorkshire, United Kingdom Nigel Wright Recruitment Full timeOur client is an innovative tech start-up based in York, dedicated to revolutionizing the home services industry. Their mission is to alleviate the stress and complexity of moving homes by leveraging technology to streamline every aspect of the process. The aim is to make the transition to a new home as smooth and enjoyable as possible, ensuring that it is...
-
Customer Service Manager
4 weeks ago
West Yorkshire, United Kingdom Nigel Wright Recruitment Full timeOur client is an innovative tech start-up based in York, dedicated to revolutionizing the home services industry. Their mission is to alleviate the stress and complexity of moving homes by leveraging technology to streamline every aspect of the process. The aim is to make the transition to a new home as smooth and enjoyable as possible, ensuring that it is...
-
Retail Product
2 months ago
West Yorkshire, United Kingdom Jet2.com Full timeJob Description:As our Retail Product & Customer Manager, you’ll drive the performance of our direct, third-party and in-flight retail products, ensuring they deliver an excellent customer experience and maximise revenue in line with company targets. This role is varied, consisting of managing proactive and reactive customer changes, retail marketing...
-
Service and Maintenance Manager
2 weeks ago
West Yorkshire, United Kingdom Talent84 Ltd Full time €50,000Maintenance Service Manager - £50,000 per year Talent 84 have a permanent vacancy for a Maintenance Service Manager to work for a specialist utilities service provider in Wakefield. 40 hours per week ~ Mon Fri 8.To lead a maintenance planning team ensuring that customers receive the best possible service. Reporting to the Maintenance Operations...
-
Customer Service Partner
4 days ago
Yorkshire, United Kingdom Specsavers Full timePosition: Customer Service Partner (CSP) Audiology Domiciliary Location: South YorkshireSalary: 35k Basic + 5k car allowance alongside 30% of the business profit as dividendsOur business opening opportunities.Join us as we expand in 2024 our Specsavers Home Visits Service with a brand-new standalone Domiciliary Audiology Business model. Building on our...
-
Customer Service Advisor
2 weeks ago
Halifax, West Yorkshire, United Kingdom Lloyds Banking Group Full time €24,624 - €25,920WORKING PATTERN: Flexible Mixed Start times between 7am and 1pm and end times between 3pm and 9pm Maximum of 5 out of 7 days (based on a Monday-Sunday week) Maximum of 25% weekend days over a 4 week period START DATE: 3rd February 2025 About this opportunity Do you want to be part of a team that makes a genuine difference to customers? ...
-
Customer Service Advisor
2 weeks ago
Halifax, West Yorkshire, United Kingdom Lloyds Banking Group Full time €24,624 - €25,920WORKING PATTERN: Flexible Mixed Start times between 7am and 1pm and end times between 3pm and 9pm Maximum of 5 out of 7 days (based on a Monday-Sunday week) Maximum of 25% weekend days over a 4 week period START DATE: 3rd February 2025 About this opportunity Do you want to be part of a team that makes a genuine difference to customers? ...
-
Service Delivery Manager
1 week ago
West Yorkshire, United Kingdom Tomgandhi Consulting Ltd Full timeRole - Service Delivery ManagerLocation - West YorkshireContract (Inside IR35)Work Mode- HybridRate - 300 Pounds/DayExperience:· 14+ years of experience in IT industry with Manual, Automation testing along with account management skill set.· Knowledge of Financial Services, Mortgage Servicing, Banking, Insurance industries and markets is highly regarded.·...