Customer Sales Coordinator

1 month ago


Binley Woods, United Kingdom The Caraires Consultancy Full time
8am to 5pm - Monday to Friday
Binley based
Permanent
£27,000pa (plus quarterly discretionary bonus)
Our successful distribution client based in Binley is looking for a confident, experienced customer service person to join their team. Reporting to a sales team leader, you will be responsible for relationship building and quotation follow ups.
The key responsibilities:
The initial responsibilities will be taking inbound calls from customers, raising quotations and contracts, as well as maintaining relationships with current customers. You will then follow this by increasing responsibilities:
* Increasing profitability of the business through lead follow up and enquiries
* Meet and exceed targets and KPIs
* Developing partnerships and relationships with customers to achieve high levels of customer satisfaction
* Maintaining and fully utilising all digital tools to give customers and exceptional experience
* Acquisition of new customers through coordinated activity
Minimum requirements:
* Previous customer service experience in an office
* Experience of relationship building with customer focus
* Good with IT systems
* Ability to multitask
* Confident communicator over the phone
The ideal candidate:
* Ideally experience in internal sales or lead follow up
* Great attention to detail and time management
* Knowledge of SAP
* Positive attitude to work
* Reliable
Benefits:
* Company bonus schemes
* Company pension
* Free, onsite parking
* New offices
* 23 days holiday
Interested?
Please apply below. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful.
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