Customer Services

4 weeks ago


Portsmouth, United Kingdom Dynamite Recruitment Full time
Hybrid working; This position will allow you to work 2 days at home and 3 days in the offices.
Note: This is a varied position where 80% of your enquiries will be email based the other 20% will be telephone based and no two enquiries will be the same .
Salary : £25000 plus a 5 % bonus Plus Fantastic benefits which are listed below :
Hours :Monday – Friday, 37.5 hours and you will need to be flexible between the hours of 8am and 6pm

Dynamite Recruitment are pleased to be recruiting for our client based in Portsmouth that are looking to recruit an experienced Customer Service Executive to join the business.

As a Customer Service Administrator, you will be responsible for

Manging client accounts , responding to customer enquiries within agreed timeframes.
Managing various enquiries via email , prioritising in list of importance (80%)
Assist customers via the telephone (20% )
Managing business customer relationships
Handle general customer communication from the initial point of contact through to completion.
Manage complaints where required.
Liaising with third parties and internal departments to support each customer enquiry.
Transfer calls to relevant departments.
Complete various administration
Experience required.

Previous telephone-based customer service / call handling experience is required.
Strong communication skills and experience
Good written communication skills
Good administration experience
Have the ability to multitask and spin lots of plates whilst working to deadlines.
Good knowledge of Microsoft Office, particularly Excel and Outlook
Benefits include : Hybrid working Pension - up to 15% contribution Employee car scheme Well-being hours Employee car scheme Gym memberships Car schemes Holiday of between 25- and 30-days dependant on level of service Enhanced maternity , paternity and premature baby leave Learning hours.

  • Portsmouth, United Kingdom ISS Facility Services Full time

    **Customer Service Representative** **Location: Hampshire** **Hours of work: 40** **Contract Type: Permanent** We need to hire for the role of Customer Service Representative because this position is crucial for the seamless operation and success of our 24x7x365 Service Centre. The primary objective of this role is to provide exceptional Helpdesk...


  • Portsmouth, Portsmouth, United Kingdom ISS Facility Services Full time

    Customer Service RepresentativeLocation: HampshireHours of work: 40Contract Type: PermanentWe need to hire for the role of Customer Service Representative because this position is crucial for the seamless operation and success of our 24x7x365 Service Centre. The primary objective of this role is to provide exceptional Helpdesk services and ensure...


  • Portsmouth, United Kingdom ISS Facility Services Full time

    **Customer Service Administrator** **Location: Portsmouth** **Hours of work: 40** **Contract Type: Permanent** Join our team at ISS Facility Services and become a vital player in one of our esteemed banking contracts. As a Customer Service Administrator, you’ll be instrumental in delivering diverse Helpdesk solutions to multiple clients, spanning...


  • Portsmouth, United Kingdom ISS Facility Services Full time

    **Customer Service Representative** **Hampshire** Competitive salary with excellent benefits - please contact the recruitment team for this information. Although we don’t advertise our salaries, you won’t be disappointed! To carry out and complete tasks ensuring the operation of the 24x7x365 Service Centre effectively and efficiently deliver Helpdesk...


  • Portsmouth, United Kingdom ISS Facility Services Full time

    **Customer Service Representative** **Hampshire** Competitive salary with excellent benefits - please contact the recruitment team for this information. Although we don’t advertise our salaries, you won’t be disappointed! To carry out and complete tasks ensuring the operation of the 24x7x365 Service Centre effectively and efficiently deliver Helpdesk...

  • Customer Service

    6 days ago


    Portsmouth, Portsmouth, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full time

    The Premier team is responsible for ensuring all vehicles service, maintenance and repair is booked to the manufacture service schedule, to the client requirement and within our preferred network.The role is pivotal in building and maintaining effective client relationships and delivering the lead in customer experience. Effective communication with internal...


  • Portsmouth, Portsmouth, United Kingdom Toyota Financial Services Corporation Full time

    "This role that you are applying for, will be working for KINTO-UK Ltd which is a Mobility Brand owned by the Toyota Group, offices located in Portsmouth. KINTO-UK share their HR function with Toyota Financial Services (TFS) in the UK, however the job being advertised will not be working directly for Toyota Financial Services" A Driver Support Advisor (DSA)...


  • Portsmouth, United Kingdom Amazon UK Services Ltd. Full time

    **What skills and qualifications do you need?** - Experience with Windows Operating Systems and Microsoft Outlook - Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools - Previous experience, or an interest to work, in customer service - Ability to effectively prioritize work time to ensure efficiency - 'A’ Level...


  • Portsmouth, Portsmouth, United Kingdom Amazon UK Services Ltd. Full time

    What skills and qualifications do you need? Experience with Windows Operating Systems and Microsoft Outlook Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools Previous experience, or an interest to work, in customer service Ability to effectively prioritize work time to ensure efficiency- 'A' Level education or...

  • Customer Service

    4 weeks ago


    Portsmouth, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full time

    The Premier team is responsible for ensuring all vehicles service, maintenance and repair is booked to the manufacture service schedule, to the client requirement and within our preferred network. The role is pivotal in building and maintaining effective client relationships and delivering the lead in customer experience. Effective communication with...

  • Customer Service

    24 minutes ago


    Portsmouth, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full time

    The Premier team is responsible for ensuring all vehicles service, maintenance and repair is booked to the manufacture service schedule, to the client requirement and within our preferred network. The role is pivotal in building and maintaining effective client relationships and delivering the lead in customer experience. Effective communication with...

  • Customer Service

    4 weeks ago


    Portsmouth, United Kingdom Hellenic Grocery ltd Full time

    Customer Service Representative Duties: Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order or have received faulty products Maintain thorough and accurate customer service records Keep confidential records and...

  • Customer Service

    2 weeks ago


    Portsmouth, United Kingdom Search Consultancy Full time

    Are you a talented Customer Service individual looking for a new opportunity? Does the idea of working for an fast paced company, dynamic environment work culture in the centre of Portsmouth appeal to you? As a fundamental part of the internal customer service team working within an allocated geographical location, this opportunity will support the sales...

  • Customer Service

    2 months ago


    Portsmouth, United Kingdom Wild Recruitment Full time

    **mtcustomerserviceadv_171458659**: Salary Package: Negotiable Location: Portsmouth, England Consultant: Martha Thompson Posted: 01/05/2024 Description: Do you have exceptional customer service skills within a car dealership or automotive industry? Do you work within a fast paced environment and feel ready for a new challenge? We are looking for a...

  • Customer Service

    19 hours ago


    Portsmouth, United Kingdom Wild Recruitment Full time

    **mtcustomerserviceadv_171458659**: Salary Package: Negotiable Location: Portsmouth, England Consultant: Martha Thompson Posted: 01/05/2024 Description: Do you have exceptional customer service skills within a car dealership or automotive industry? Do you work within a fast paced environment and feel ready for a new challenge? We are looking for a...

  • Customer Services

    1 month ago


    Portsmouth, United Kingdom Dynamite Recruitment Full time

    Hybrid working; This position will allow you to work 2 days at home and 3 days in the offices.  Note: This is a varied position where 80% of your enquiries will be email based the other 20% will be telephone based and no two enquiries will be the same . Salary : £25000 plus a 5 % bonus Plus Fantastic benefits which are listed below  : Hours :Monday –...

  • Customer Services

    3 weeks ago


    Portsmouth, United Kingdom Dynamite Recruitment Full time

    Hybrid working; This position will allow you to work 2 days at home and 3 days in the offices.  Note: This is a varied position where 80% of your enquiries will be email based the other 20% will be telephone based and no two enquiries will be the same . Salary : £25000 plus a 5 % bonus Plus Fantastic benefits which are listed below  : Hours :Monday –...

  • Customer Service

    2 months ago


    Portsmouth, United Kingdom Wild Recruitment Full time

    Do you have exceptional customer service skills within a car dealership or automotive industry?Do you work within a fast paced environment and feel ready for a new challenge?We are looking for a resilient and proactive Customer Service superstar to join a busy office in Portsmouth.You will have a background as a customer service advisor or within a car...

  • Customer Service

    2 months ago


    Portsmouth, United Kingdom Wild Recruitment Full time

    **mtcustomerservices_1712649834**: Salary Package: £24000 - £26000 per annum Location: Portsmouth, England Consultant: Martha Thompson Posted: 09/04/2024 Description: Join a leading trade store as a Customer Service advisor based in Portsmouth! If you LOVE Customer Service, have some retail experience and strong communication skills you could be the...

  • Customer Service

    3 weeks ago


    Portsmouth, United Kingdom Wild Recruitment Full time

    **mtcustomerservices_1712649834**: Salary Package: £24000 - £26000 per annum Location: Portsmouth, England Consultant: Martha Thompson Posted: 09/04/2024 Description: Join a leading trade store as a Customer Service advisor based in Portsmouth! If you LOVE Customer Service, have some retail experience and strong communication skills you could be the...