Building Host

3 weeks ago

Bradford, United Kingdom 615 Recruitment Full time
Job Title: Building Host
Business Area: Property Asset Management Ltd
Location: One City Park, Bradford
Start Date: June 2024
Working Hours: Monday – Friday, 07:00 – 15:00
Status: Permanent
Role Summary: Working for one of the UK's leading managing agents as a Building Host at One City Park in Bradford. You'll be the welcoming face for all guests and occupiers, ensuring exceptional customer service and administrative support. You'll collaborate with internal and external partners to exceed client expectations and maintain a high standard of front-of-house management.
Responsibilities:
* Deliver first-class customer service to building guests and occupiers.
* Provide effective administrative support and guidance to building users.
* Assist the Building Manager with front-of-house management, tenant liaison, health and safety, and facilities coordination.
* Support event programming and initiatives, including environmental, social, and governance (ESG) activities.
* Communicate building and tenant services knowledge to resolve inquiries promptly.
* Maintain cleanliness and tidiness of reception and lounge areas.
* Conduct quality checks of common areas and coordinate maintenance/cleaning tasks.
* Assist with other building-related tasks and support the Building Manager as needed.
* Provide flexibility in working hours to cover for colleague absences.
Professional Experience and Skills Profile:
* 2+ years' experience in receptionist/front-of-house or customer service roles.
* Basic understanding of property management industry.
* Enthusiastic with a commitment to exceptional customer service.
* Mature, accountable attitude with the ability to work independently.
* Confident, outgoing personality with a professional outlook.
* Excellent IT literacy, including Microsoft Office and Outlook.
* Knowledge of social media platforms such as Instagram, LinkedIn, and Facebook.
* Strong organizational skills with attention to detail and ability to meet deadlines.
Training Provided:
* IOSH Managing Safely Course
* Fire Marshal/First Aid
* eLearning modules
* Customer Service

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