Service Delivery Project Manager

4 weeks ago

godalming, United Kingdom Amber Employment Services Ltd Full time

Are you an organised and proactive multitasker who loves keeping things running smoothly? We’re looking for a Project Manager to support our client’s busy Service Delivery team, helping ensure the seamless operation of their advice services across several local offices. Location: Godalming & Farnham - covering across both offices (hybrid options available) Salary: £30,000 – £34,000 per annum (pro rata) Hours: Full time, 37 hours per week Contract: Temporary (3 months with potential for extension) You’ll play a key role behind the scenes – keeping track of rotas, coordinating activities, and making sure essential information flows where it’s needed. It’s a varied role that calls for excellent organisational skills, calm efficiency, and strong communication. What you’ll be doing: Coordinating and monitoring advice service rotas – ensuring coverage, flagging gaps, and supporting last-minute changes. Overseeing appointments and drop-in schedules, keeping systems and website information up to date. Tracking key service activities, including outreach and email advice, to make sure progress and reporting data stay accurate. Providing clear information and recommendations to help managers make decisions. Working closely with colleagues to solve problems and keep things on track day-to-day. What we’re looking for: Someone naturally organised, reliable, and confident juggling multiple priorities. Excellent communication and relationship-building skills. A proactive approach – spotting issues before they become problems. Good attention to detail and comfort using digital tools (Office 365, scheduling systems, etc.). Previous experience coordinating projects or service delivery in a community, operational or not-for-profit setting would be a bonus, but not essential. Why you’ll enjoy this role: You’ll be joining a collaborative, purpose-driven environment, where your coordination skills will directly help frontline teams deliver vital services to the community. You’ll have autonomy, flexibility, and the chance to make an immediate difference.

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