Online Sales Account Manager
1 month ago
We have been through some phenomenal growth recently and as such, we have split our EMEA function into three; Due to this growth, it means we have an exciting opportunity for an ambitious ecommerce focused National Account Manager to join our fabulous Commercial team, focusing on Southern Europe
You'll be responsible for establishing, building, and nurturing strategic partnerships with our amazing retail partners as well as identifying new commercial opportunities and negotiating best in class reciprocal support to effortlessly bring the Tilbury magic to life in stores and online.
You'll have a commercial mindset with a natural ability to reach creative results and achieve ambitious growth targets. You will build and maintain amazing relationships at all levels within your designated accounts, including Buying/Trading, Merchandising, and Marketing, to ensure that the Charlotte Tilbury brand is positioned to deliver more than its due share of voice, visibility, and exposure.
Conduct successful commercial negotiations on terms, pricing, distribution, and support with Buying and Merchandising teams.
Ensure a top-line and detailed understanding of retail context, category, and channel performance to identify retail opportunities and strategic needs.
Own all net sales forecasting for defined retailers, meeting all financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner.
Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, with close collaboration with Supply Chain and Demand Planning.
Work closely with Regional Marketing, Visual Merchandising, and PR, to create and deliver an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, retailer animation, considering both customer acquisition and retention.
Build strong working relationships with our fabulous ecommerce team, utilising insight from our own channel site to drive performance of Pureplay retailers.
Support the development and performance of National Account Executive and wider team, building functional expertise and driving relationship management with the trade.
Ideally you will have demonstrable experience operating as a Senior National Account Manager / National Account Manager, ideally within beauty/luxury/fashion industry, although we are open on industry background.
Your pride yourself on finding creative solutions to challenges and you a strong passion for working in the beauty industry.
Excellent relationship building and communication skills.
You pride yourself on building strong relationships and can communicate effectively.
Generous staff discount
~ 25 days holiday plus bank holidays
~ Hybrid, flexible working
~ Dog friendly office on Monday and Fridays
~ Access to Tilbury Treats - discounts on everything from gym memberships to cinema tickets
~ Other fabulous benefits such as life assurance, birthdays off work and pension contribution
We support this by encouraging and hiring people with diverse backgrounds, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
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