General Manager

5 days ago

Maida Vale, United Kingdom Recruitment Services UK Full time
Position: General Manager (GM)
Report To: Group Head of Operations (GHOO)
Working Hours: Mon-Fri, 10:00-18:00 (and emergencies)
Our client The Quarters by Bravo offers the best value short to medium stay option in London, with high-specification and thoughtfully designed suites located in convenient locations with exceptional transport links. Their expert on-site management team ensures a seamless experience for their guests throughout their stay.
Role Description:
The General Manager has overall responsibility for the on-site operations and performance of the asset and the on-site team. You will be a skilled manager used to working with small teams and complex organizational structures. You will have a good knowledge of either BTR/Co-living or hotel/hospitality operations with a track record of success in a similar role.
You will need to hit the ground running and be the figurehead of a well-known and stabilized property with plenty of opportunities for further improvement, putting guest experience at the forefront of your approach. You will be comfortable presenting and answering internally and externally, and bringing in new ideas and initiatives to continue the growth of revenues and retention for the property.
Responsibilities:
* Accountable for the day-to-day operation and performance of the site and all on-site staff members.
* Ensure 100% occupancy, financial, and compliance targets are consistently met, and performance is monitored and recorded.
* Manage and monitor KPIs for onsite maintenance and housekeeping teams, coordinating periodic inspections and assessments around the building.
* Ensure the building is presentable and monitored by all staff on-site, define and maintain service standards, and develop a positive culture of service throughout the whole team.
* Ensure that the building meets all statutory compliance, health and safety requirements at all times.
* Ensure that processes, procedures, and policies are in place and followed correctly. Review and update these processes where necessary. Manage a document library of these processes.
* Conduct regular one-to-ones with the onsite team, daily briefings, and annual appraisals for the property staff members, focusing on development and upskilling wherever possible.
* Ensure that the training of the team is up to date and that any new starters are trained and inducted competently. Stay up to date with industry and legislative changes and roll out updates and training where necessary.
* Understand Head Office requirements and ensure that all KPIs and SLAs are met. Ensure lean operating costs and increased income wherever possible.
* Work closely with the accounts team to ensure that financial records are correct, to produce accurate reporting. Review month-end financial performance and work towards setting operational budgets and tracking spend versus budget on a regular basis in hand with the GHOO.
* Ensure that any Local Authority Notices or Environmental Health Notices are resolved with the GHOO.
* Work closely with the site team to improve community engagement, customer experience, and ensure a smooth customer journey.
* Demonstrate a passion for culture and events, leading the team to conceive and deliver a compelling program of guest engagement that sets the development apart.
* Remain flexible to meet the demands of a lean agile business.
Requirements:
* Previous experience as a Block/Property Manager, Reception Manager.
* Strong numerical and financial skills, with the ability to manage budgets, handle P&L, and oversee revenue and expenditure.
* Experience in a tenant/guest-facing role.
* Strong record of people management experience, team leadership, and communication skills.
* Excellent time management, organization, and multi-tasking skills in a fast-paced work environment

  • General Practitioner

    4 weeks ago

    Maida Vale, United Kingdom Operose Health Full time

    Operose Health are leaders in digital-first primary care providing high quality, accessible and resilient NHS services for our patients. We currently serve over 640,000 patients across 66 GP practices nationwide.Job DescriptionLocation: Maida ValeSalaried GP required in Randolph Surgery for 4-8 sessions per week - attractive remuneration package!Randolph...

  • General Practitioner

    4 weeks ago

    Maida Vale, United Kingdom Operose Health Full time

    Operose Health are leaders in digital-first primary care providing high quality, accessible and resilient NHS services for our patients. We currently serve over 640,000 patients across 66 GP practices nationwide. The following information aims to provide potential candidates with a better understanding of the requirements for this role. Job...

  • General Practitioner

    3 weeks ago

    Maida Vale, United Kingdom Operose Health Full time

    Operose Health are leaders in digital-first primary care providing high quality, accessible and resilient NHS services for our patients. We currently serve over 640,000 patients across 66 GP practices nationwide.The following information aims to provide potential candidates with a better understanding of the requirements for this role.Job...

  • Chef Manager

    2 weeks ago

    Maida Vale, United Kingdom Taylor Shaw Full time

    Join our teamAre you a passionate Chef/Cook Manager? or someone looking for their next oppourtunit? If so, we'd love you to join our Catering team at Paddington AcademyThis role sits within our Education division - catering for students. Dedicated to providing high-quality, nutritious, fresh, and sustainable food for our younger generation, we're 100%...

  • Head Chef

    3 weeks ago

    Maida Vale, United Kingdom Greene King Full time

    We are looking for a Head Chef to join our amazing team at the Warwick Castle. Working alongside our incredible general manager you will be looking to take this venue to its next level. Our menu changes when the leaves fall, the temperature drops, the flowers come out and the sun shines. So while we always have pub favourites (with a bit of extra TLC on...

  • Head Chef

    2 weeks ago

    Maida Vale, Greater London, United Kingdom Greene King Full time

    We are looking for a Head Chef to join our amazing team at the Warwick Castle. Working alongside our incredible general manager you will be looking to take this venue to its next level.Our menu changes when the leaves fall, the temperature drops, the flowers come out and the sun shines. So while we always have pub favourites (with a bit of extra TLC on top),...

  • Administrator

    1 week ago

    Maida Vale, United Kingdom Howells Solutions Full time

    **Administrator - Social Housing Planned Maintenance** **Maida Vale / Westminster** **Full time, permanent** **£24,000 - £28,000 per annum** Howells Solutions are currently recruiting for a Construction Administrator to work with a Main Contractor on Decent Homes / Planned Maintenance projects in London. This is a full time, permanent position offering...

  • Catering Supervisor

    4 weeks ago

    Maida Vale, United Kingdom Taylor Shaw Full time

    Join our team!Are you a passionate Catering Supervisor? If so, we'd love you to join our fantastic Catering team mangaging our front of house and sixth form café in a high-profile Academy based in London!This role sits within our Education division - catering for students. Dedicated to providing high-quality, nutritious, fresh, and sustainable food for our...

  • Children's Community Nursing Service Administrator

    3 weeks ago

    Maida Vale, United Kingdom Sanctuary Health Full time

    **Join Sanctuary Personnel - Connect with us and make a difference.** Sanctuary Personnel, a dedicated and award-winning recruitment agency, holds an impressive TrustPilot score of 4.8/5 with over 500+ reviews, demonstrating our commitment to excellence. We are actively seeking Administrators for an exciting opportunity in Northwest London. Connect with us...

  • Estate Agent

    2 weeks ago

    Maida Vale, Greater London, United Kingdom Rayner Personnel Full time

    PROPERTY CONSULTANT (ESTATE AGENCY)Maida Vale/Little VeniceBasic up to £25,000 and OTE of £50,000An exciting opportunity has arisen for aProperty Consultant, to join our client, an Independent family-run Estate Agency based in Maida Vale/Little Venice.If you are motivated, customer-centric, and would like to be highly rewarded for your work, this could be...

  • Nursery Practitioner

    2 weeks ago

    Maida Vale, United Kingdom Nursery People Full time

    Close to Maida Vale and local tube and bus routes, this nursery in a beautiful period building, with a spacious garden, is seeking a Level 3 Nursery Practitioner to join their fun-loving team. Rated Outstanding by Ofsted, they provide care to children from birth to 5 years old. With wonderful facilities, the children can make wooden toys and props, cook,...

  • Male Membercare

    4 days ago

    Maida Vale, United Kingdom Bannatyne Full time

    **Male Membercare**: Location Maida Vale Department: Membercare / Domestic Job type: Permanent **Salary**: £10.62 Job ref: 016387 Published: about 4 hours ago About the Role This role is 16 hours per week with a rate of pay of £10.62/hour. The role is based at our Maida Vale club. Applications are invited for a Membercare Assistant to join the...

  • Office Administrator Sales

    2 days ago

    Maida Vale, United Kingdom Pear Recruitment Full time

    Pear Recruitment – Office Administrator Sales & Lettings – Maida ValeSalary - £28,000, (Depending on Experience)Hours: Monday to Friday: 9.00am to 6.00pm and one in every 3 Saturday’s 10.00am – 2.00pmOur client based in Maida Vale is looking to appoint a competent Office Administrator experienced in Sales & Lettings to embrace all aspects of this...

  • Membercare Assistant

    2 weeks ago

    Maida Vale, United Kingdom Bannatyne Full time

    **Membercare Assistant**: Location Maida Vale Department: Membercare / Domestic Job type: Permanent **Salary**: £10.62 Job ref: 022247 Published: about 5 hours ago **Job Title**: Membercare Assistant **Hours**: 12 **Rate of Pay**: £10.62/Hour **Location**: Maida Vale **About the Role** Applications are invited for a Membercare Assistant to join...

  • Nursery Nurse Level 3

    4 weeks ago

    Maida Vale, United Kingdom Co-op Childcare Full time

    About the role:Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.As an Early Years Practitioner the learning never stops. That’s why we give you the opportunities to learn and develop the skills you need to build your career in our Little Pioneers nurseries. We are looking for a...

  • Nursery Nurse Level 3

    4 weeks ago

    Maida Vale, United Kingdom Co-op Childcare Full time

    About the role:Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.As an Early Years Practitioner the learning never stops. That’s why we give you the opportunities to learn and develop the skills you need to build your career in our Little Pioneers nurseries. We are looking for a...

  • Nursery Practitioner Apprentice

    6 days ago

    Maida Vale, United Kingdom Inspiro Learning Full time

    A private Day Nursery in Maida Vale, London are looking for a Nursery Practitioner Apprentice. Would you like to join a fast growing nursery group with outstanding progression opportunities? We started with one nursery in 2017 and now have 20, and growing! Are you passionate about inspiring and developing the next generation to reach their full potential in...

  • General Facilities Operative NHS

    1 week ago

    Ebbw Vale, United Kingdom The Recruitment Co Full time

    The Recruitment Co has an urgent requirement for a variety of roles within the NHS based in Ebbw Vale. The role of a General Facilities Operative encompasses Domestics, Catering, Ward Hosts, Porters and Kitchen staff. We are looking for flexible workers who are interested in part time work. The hours covering days, afternoons and evenings. The role is a...

  • Nursery Nurse Level 3

    1 month ago

    london (maida vale), United Kingdom Co op Childcare Full time

    About the role:As an Early Years Practitioner the learning never stops. That's why we give you the opportunities to learn and develop the skills you need to build your career in our Little Pioneers nurseries. We are looking for a qualified professional to help us deliver our vision of being the leading Childcare provider.Whether you're looking for full time,...

  • Nursery Nurse Level 3

    4 weeks ago

    london (maida vale), United Kingdom Co op Childcare Full time

    About the role:As an Early Years Practitioner the learning never stops. That's why we give you the opportunities to learn and develop the skills you need to build your career in our Little Pioneers nurseries. We are looking for a qualified professional to help us deliver our vision of being the leading Childcare provider.Whether you're looking for full time,...