Account Representatives

Are you a natural relationship builder who loves helping customers succeed? Looking to start a rewarding career in tech and customer engagement with real progression, hands-on experience, and world-class training? Then this is the perfect opportunity for you. Transport Exchange Group (TEG) is recruiting Graduate Account Representatives as part of our 12-month Graduate Development Programme. You’ll gain hands-on experience, structured learning, and a clear pathway from Operations into a full-time Account Representative role — where you’ll manage customer relationships and play a vital role in supporting our European members. About the Graduate Program The program is designed to unlock your potential and give you the skills, confidence, and experience to thrive in a customer-facing career in technology. You will start in our Operations Team, spending 3–6 months learning about our products, processes, and customers. Here, you’ll gain a deep understanding of how our platform supports thousands of businesses across Europe. Once you’ve built a solid foundation, you will transition into your full-time role as an Account Representative — managing your own portfolio of customers, building long-term relationships, and helping them get the most out of our platform. You will begin your journey at our Chippenham office and then move to our London Kings Cross headquarters to continue your career with TEG. What you will be doing Serve as the main point of contact for your assigned customers. Build and maintain strong, long-term relationships across your account base. Support onboarding and training to help customers make the most of our platform. Use data insights to identify opportunities to increase engagement and usage. Collaborate with Sales, Product, and Operations teams to deliver excellent customer experiences. Take ownership of your accounts, driving satisfaction and retention across your region. What we are looking for We are looking for enthusiastic, ambitious graduates ready to make an impact in a fast-paced, tech-driven environment. You will need to be: Fluent in Polish or Romanian (essential). A strong communicator with a genuine passion for helping customers. Proactive, positive, and comfortable working in a fast-moving environment. Motivated by achieving goals and supporting customer success. Eager to learn, grow, and take ownership of your professional development. No prior experience in tech or account management is required, we will provide all the training you need. What is in it for You? Comprehensive training & development, including Lean Six Sigma and Prince2 Agile certifications Permanent Account Representative role role upon successful completion of the program 25 days’ holiday + bank holidays Private medical insurance, life assurance & critical illness cover A collaborative, supportive culture where your ideas matter Why choose TEG? At TEG, we offer the thrill of a start-up with the stability of an established business. You will play an active role from day one, providing vital support and training to our members. This program offers you the flexibility to start working from our scenic Wiltshire office, with the possibility of transitioning to our vibrant London headquarters upon completion of the program. We are looking for future leaders who have completed a graduate or postgraduate degree - driven individuals eager to start an exciting career with world-class training and clear opportunities for growth. If you are ambitious, value-driven, and committed to learning, this is the opportunity you have been waiting for Don't meet all the requirements? TEG value diverse perspectives and are committed to building an inclusive workplace. We are committed to a diverse and inclusive workforce. We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We do not accept unsolicited applications from recruiters or agencies. If you require any reasonable adjustments to enable you to complete your application or would like us to apply reasonable adjustments when reviewing your application, please contact our HR team as soon as possible to discuss your needs. Position Details Job Type: Full-time, Graduate and Postgraduate Program Location: Chippenham, Wiltshire (1st Floor, Bewley House, Marshfield Road, SN15 1JW). Then London Kings Cross. Schedule: Monday to Friday, 9 am to 5:30 pm Salaries: Graduate (£33,000 per year) / Postgraduate (£36,000 per year) Work Authorisation: United Kingdom (required)