Customer Service Team Leader

4 months ago


Brentwood, United Kingdom Pure Resourcing Solutions Limited Full time
Pure are working exclusively with a well established client who are looking for a experienced Customer Service Team Leader to join their customer service team due to growth. 
Main Duties:
Creating a booking spreadsheet from trackers for jobs due that month
Management of a tracker on system of data for property/construction clients
Running a small team of 3-4 call handlers, admin staff
Delegating daily admin tasks, emails, booking jobs etc
Delivering targets and KPI's to the teamKey Requirements:
Must have Team Leading experience within a office environment
Have worked within a similar environment construction, property.
Excellent Customer Service experience
Confident, friendly personality 
Driven and motivation 
Must be able to drive due to location
Must have good Excel knowledge

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