Customer Service Team Leader

2 weeks ago


Brentwood, Essex, United Kingdom Zest Recycle Full time

Job Title: Customer Service Team Leader

Location: Office Based

Salary: £30,000 - £32,000 per annum depending on experience

Job Type: Full Time, Permanent

MUST DRIVE/HAVE ACCESS TO OWN VEHICLE DUE TO NO PUBLIC TRANSPORT TO OFFICE LOCATION

We're a recycling and waste management broker that operates differently. Our team is passionate about providing exceptional customer service and ensuring a smooth experience for our clients.

As a Customer Service Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that our clients receive the highest level of service.

Key Responsibilities:

  • Lead a team of customer service representatives
  • Ensure that our clients receive the highest level of service
  • Develop and implement customer service strategies
  • Monitor and improve customer satisfaction

Requirements:

  • Proven experience in customer service leadership
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills

Zest Recycle is a dynamic and innovative company that is committed to making a positive impact on the environment. If you are passionate about customer service and want to be part of a team that is making a difference, then we want to hear from you.



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