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Tenancy Support Officer

3 months ago


Birmingham, United Kingdom Oscar Underhill Recruitment Solutions Ltd Full time
Tenancy Support Officer
* Housing provider in Supported Living
* Birmingham
* Sociable Working Hours
* Excellent Pay Rate
* £13.17 PAYE or £17.00 Umbrella
* Temp to Perm.
Are you passionate about helping others?
Are you looking for a new challenge in Social Housing?
Client snapshot:
An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services.
Vacancy Brief:
* The vacancy is that of a Tenancy Support Officer.
* This is a potential temp to perm job role.
* A full-time job role, 35 hours per week
* Work pattern is Monday – Friday 9am – 5pm
* Pay rate for this vacancy is £13.17 PAYE OR £17.00 Umbrella.
* This vacancy will require you to drive, 0.45p per mile will be paid for work-related travel.
* A current Enhanced DBS covering adult’s workforce will be required for this job role.
* Full UK Driver’s license and access to a vehicle is needed.
The Responsibilities:
* As a Tenancy Support Officer, you will directly be supporting tenants to manage their tenancy, assisting them with housing benefit claims and signposting them to relevant support services and liaising with support services where required.
* Part of your job role as a Tenancy Support Officer will be to empower and motivate service users to Identify and achieve desired outcomes.
* An important part of your role as a Tenancy Support Officer will be to work with the organisation’s Housing Management Team to ensure the correct tenancies are issued, sign up new tenancies and ensure the service user understands and accepts tenancy obligations.
* You will work in partnership with the Housing Management team to ensure the organisation is working within their voids and arrears targets, complying with Tenure Law, and abiding by their Housing policies and procedures.
* You will need to ensure that all the required health & safety checks are undertaken in person or by direct reports, taking any necessary remedial action.
* Furthermore, as a Tenancy Support Officer, you will need to provide housing related support to vulnerable individuals together with providing housing and property management with the aim of achieving a successful move-on and other measurable outcomes including supporting service users to achieve independence.
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