Data Lead for Performance

3 weeks ago

Exeter, United Kingdom Wise Employment Group Full time
Type: Temporary
GBP22 - 23 per Hour
Wise Employment have an excellent opportunity for a Revenue Lead  to join our client at Exeter City Council , on a  Temporary basis until 30/04/2023.
Part time, 3 days per week. Based at the Civic Centre, Exeter or Remote Working.
Communicating a clear vision and strong direction, ensuring there is clarity of purpose, principles and priorities and performance outcomes expected.
Planning and prioritising service activities to deliver a high quality, secure, reliable and efficient services, ensuring adequate tools and resources are available and removing obstacles to achievement.
Full line management of direct reports and overall responsibility of employees within the Revenues Service.
Giving hands on support to the Council Tax Energy Rebate scheme; Including the management of cases, decision making on complex issues, taxpayer dispute resolution and the retrieval and collation of management and government specified reporting. 
Collating legacy Business Grants data and reconciliation from various databases
Quality assuring legacy Business Grants data for central government
Assisting in the resolution of ad-hoc Revenues (Benefits & C/Services) process issues as required
Current knowledge of regulations, legislation, guidance and case law in respect of Council Tax, Business Rates, Housing Benefit. Including Subsidy rules and overpayment collection, Council Tax Support, Housing Rent collection, Garage Rent & Rechargeable Repair collection, Sundry Debts collection.
Be experienced in coaching, mentoring and developing team managers in a fast changing, and often demanding environment, with the ability to lead and motivate staff to work collaboratively and achieve clear performance outcomes
Be flexible in your approach to working hours and the duties that you will be asked to perform. 
Possess excellent IT skills, preferably with experience of using Capita products and running queries to extract data
Also in the management team are the Benefits & Welfare Lead, Customer Support Lead and Customer Support Lead (Service Redesign).
The whole team works mainly from home and the successful candidate will enjoy that same flexibility.
If you are confident in yout ability to lead with excellent knowledge of current Council Tax processes and feel you would be the right candidate for this role, apply now via this job board or the Wise Employment website.

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