Contact Centre Team Leader

Contact Centre Team Leader – Health Assessment Advisory Services Office Based, 5 days in Bristol Office Full Time, Permanent, £,-£, plus benefits .5 hours worked on a range of shift patterns covering 8am-8pm Monday- Friday and every other Saturday covering 9am-5pm. Do you have great leadership skills, and substantial experience delivering...

Contact Centre Team Leader - Health Assessment Advisory Services Office Based, 5 days in Bristol Office Full Time, Permanent, £27,000+ Benefits 37.5 hours worked on a range of shift patters covering 8am-8pm Monday - Friday and every other Saturday covering 9am-5pm. Here at Serco, we deliver health assessments that help determine eligibility for benefits...

**Location: Bristol (Hyrbid)** This will be a hybrid position, working a minimum of 2 days within our Bristol offices. **We give you a world of potential** We’re looking for an energetic, dynamic people leader to join the team. You will lead a team of highly motivated customer service professionals, striving to develop and empower them to deliver world...

Contact Centre Team Leader - Health Assessment Advisory ServicesKey Responsibilities:Lead a team of contact centre advisors in a fast-paced environment, ensuring excellent customer service and high-quality performance.Manage performance, employee engagement, and development, as well as disciplinary and grievance matters.Optimise resource allocation,...

Artis Customer Contact is working with a well-established financial services company dedicated to providing exceptional customer service. The contact centre plays a crucial role in maintaining its reputation for excellence. Due to an internal promotion, they are seeking a motivated and experienced Contact Centre Team Manager to lead and inspire a sales and...

**Job Purpose** To work under the direction of the Centre Manager in order to provide appropriate support for our tenants, enabling them to live as independently as possible in a secure, homely environment. **Accountable for**:Supervision of staff on shift. Keyworker for maximum of 2 tenants. **Accountable to**: Centre Manager. As Team Leader you will lead...

Transform Your Career in Customer Service with Serco">Are you an exceptional leader with a passion for delivering outstanding customer experiences? Do you have a proven track record of driving team performance and excellence in a fast-paced contact centre environment?Serco, a leading provider of health assessments for the Department for Work and Pensions...

Are you a skilled leader of teams, seeking to drive results and exceed targets? This role at RAC may be the perfect fit for you.As a Renewals and Retention Outbound Team Manager, you will lead a dynamic group of specialists handling outbound communications. Your primary responsibility will be to ensure that our 2 million members have a seamless and positive...

Working Hours and Shift Pattern; 5 x 8 hour shifts a week (37.5 paid hours) Mon - Sun (1 in every 4 weekends, Sat & Sun) Rota between 8am - 8pm Purpose of the Job: Our Contact Centre is a vital part of central operations within Unite Students. We provide a 24/7 service to our students and employees, handling webchat, social media, phone and...

**Salary**: From £27105.00-£33882.00 **Who are Diligenta?**: Diligenta's vision is to be acknowledged as best in-class platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing...

An exciting opportunity has arisen to join the Centralised Outpatients Team at North Bristol Trust as a Team leader. The post holder will be in charge of the day-to-day running of the call centre and will be responsible for delivering KPI’s within the Centralised Outpatient Department. Applicants must have Call Centre experience, excellent communication,...

Contact Centre Advisor – Health Assessment Advisory Services Office Based, 5 days in Bristol Office Full Time, Permanent, £, plus benefits .5 hours per week, with a range of shift patterns covering 8am-8pm Monday- Friday and every other Saturday covering 9am-5pm. Are you great with people and looking for a role where you can make a real...

Contact Centre Consultant RoleWe are seeking a Customer Service Ambassador to join our team at Serco. As a Contact Centre Consultant, you will be responsible for delivering exceptional customer service and providing empathetic and professional support to customers.Key ResponsibilitiesProvide a helpful, professional, and efficient experience for customers.Use...

**Contact Centre Advisor** **Location**:Bristol Head Office **Salary**:£23,423 per annum, plus bonus and benefits **Working Hours and Shift Pattern**: - 5 x 8 hour shifts a week (37.5 paid hours) - Mon - Sun (1 in every 4 weekends, Sat & Sun) - Rota between 8am - 8pm **Purpose of the Job**: You will be based in our Contact Centre at our Head Office,...

Job Title: Contact Centre Operations ManagerAbout the RoleWe are seeking an experienced and skilled Contact Centre Operations Manager to lead our team of customer service specialists. The successful candidate will have a proven track record in managing high-performing teams, driving sales growth, and delivering exceptional customer...

**Contact Centre Advisor** **Location**: Bristol, Head Office **Salary**:£23,423 per annum, plus bonus and benefits **Hours and Shifts**:Monday - Sunday (working 1 in 4 weekends), 7.5 hours a day between 8am - 8pm (rotating shift pattern) **The Role** Our Contact Centre is a vital part of service delivery at Unite Students. As an Advisor, you'll be an...

**Working Hours and Shift Pattern;** - 5 x 8 hour shifts a week (37.5 paid hours) - Mon - Sun (1 in every 4 weekends, Sat & Sun) - Rota between 8am - 8pm **Purpose of the Job**: You will be based in our Contact Centre at our Head Office, South Quay House. You will work alongside the Advisor and Leadership team across a variety of channels and tasks. Your...

**Contact Centre Supervisor** **Location: Bristol - South Quay House** **Salary**:£27,305 per annum, plus bonus and benefits **Hours**:37.63 hours per week, working 4 shifts on 4 shifts off, 10.75 hrs per day. The shifts will fall between Monday to Sunday and will include night and day shifts **The Role** Our Contact Centre is a vital part of central...

Contact Centre Advisor - Health Assessment Advisory Services Office Based, 5 days in Bristol Office Full Time, Permanent, £22,308 + Benefits 37.5 hours worked on a range of shift patters covering 8am-8pm Monday - Friday and every other Saturday covering 9am-5pm. Here at Serco, we deliver health assessments that help determine eligibility for benefits on...

About The Role Motability Operations are currently recruiting for a Customer Contact Centre Team Manager to join our team in Bristol on a full-time, permanent basis. Reporting to a Customer Service Manager the key responsibilities of this role are to lead and inspire a team of Customer Service Specialists. You will act as the customer champion to drive...