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Administrator

3 months ago

Farnborough, United Kingdom Venus Recruitment Ltd Full time
Job description
Due to an internal promotion, we are looking for a customer focused co-ordinator with a technical mind who is keen to learn. This role will be providing aftermarket contact and support to customers and the team.
Tasks
* Working together as part of a team to provide the best support to customers whilst maximising the efficiency.
* Quote and process orders
* Attend update meetings with the Shipping teams
* Provide information via email and phones to customers and engineers.
* Provide customer quotations, order processing and order acknowledgements.
* Ensure all customer requests are handled professionally and in a timely manner.
* Deal with invoicing and all administration surrounding the aftermarket sales.
Essential Skills
*
Ability to digest technical information, so a keenness to learn and to be part of the team is essential
* Organised and efficient - with the ability to multitask.
* Ability to manage own workload and drive results. Be proactive in assisting others
* Excellent attention to detail.
* Good general communication skills - able to communicate effectively at all levels.
* Excellent attitude to customer care.
* UK Driving Licence.
Benefits
Excellent benefits including generous pension, 25 days holiday plus BH, Charity day, Work place nursery benefit, gym discounts, DIS, Excellent training and opportunities. Hybrid working after probation